Field Service Coordinator

Job Description

Job Description

Job Summary :   Field Service Coordinator

The Field Service Coordinator plays a vital role in supporting the efficient coordination and execution of maintenance services across Reedy & Company properties. The ideal candidate will possess strong organizational, communication, and problem-solving skills to ensure maintenance requests are handled quickly and professionally.

Key Responsibilities :

Service Request Management

Intake and Logging :

• Receive maintenance requests from tenants and internal staff via phone, email, and property management software.
• Accurately document all request details, including tenant name, contact information, property address, issue description, and urgency level.

Prioritization and Assignment :

Status Tracking and Reporting :

Dispatch and Technician Coordination

Scheduling and Routing :

Communication and Support :

Inventory and Administrative Support

Inventory Management :

Administrative Tasks :

Customer Service

Tenant Communication :

Vendor and Contractor Coordination :

Qualifications : Required :

Preferred :

Work Environment :

Physical Demands :

Compensation and Benefits :

Equal Employment Opportunity :

Reedy & Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability status, genetics, protected veteran status, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Note :

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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