Mobile Crisis Response Specialist

Description

Position Title : Mobile Crisis Response Specialist

Department : Counseling Services - Mobile Crisis Response CS / MCR

Reports to : Mobile Crisis Response Team Lead

About the Program :

The Mobile Crisis Response (MCR) program will add to our continuum of care, enhancing our ability to provide timely and effective crisis intervention and support to individuals and families in our community. This program will operate with an after-hours crisis line, providing round-the-clock support for individuals in need, highlighting our unwavering commitment to ensuring help is available at any time and emphasizing our dedication to serving the most vulnerable and those in urgent need of assistance.

Position Objective and Summary :

UCAN is seeking a dedicated and skilled individual to serve as an Mobile Crisis Response (MCR) Specialist. This role involves providing crisis intervention services during evening hours, including assessment, de-escalation, and stabilization of individuals experiencing mental health crises.

Essential Functions and Responsibilities :

Crisis Intervention

• Respond to crisis calls and referrals promptly and effectively.
• Conduct assessments, provide de-escalation techniques, and stabilize individuals in crisis.
• Develop and implement crisis intervention plans tailored to individual needs.

Collaboration and Coordination

Documentation and Reporting

Client Support

Education / Job Experience / Certification :

Special Knowledge and Qualifications :

Working Environment : Must be available to work during evening hours. Ability to travel within the service area as needed. Work may involve exposure to high-risk situations and emotionally charged environments.