Director, Employee Benefits

Position Title :

Director, Employee Benefits

Requisition Number : SCA00858

General Description :

Reporting to the Associate Vice President, Human Resources, the Director, Employee Benefits is responsible for the overall implementation, administration and communication of the Colleges retirement, health and welfare benefit programs. The Director provides leadership in the development of new initiatives to establish competitive and cost-effective benefits programs, while ensuring compliance with all applicable laws, regulations and collective bargaining agreements. This position maintains collaborative partnerships with benefit vendors, insurance carriers, brokers and third-party administrators to ensure adherence to contractual terms and delivery of services.

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College Intro :

Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become a part of a community that has long been and will continue to be generators of generational chance in this city and beyond.

Community College of Philadelphia is an open-admission, associate-degree-granting institution which provides access to higher education for all who may benefit. Its programs of study in the liberal arts and sciences, career technologies, and basic academic skills provide a coherent foundation for college transfer, employment and lifelong learning. The College serves Philadelphia by preparing its students to be informed and concerned citizens, active participants in the cultural life of the city, and enabled to meet the changing needs of business, industry and the professions. To help address broad economic, cultural and political concerns in the city and beyond, the College draws together students from a wide range of ages and backgrounds and seeks to provide the programs and support they need to achieve their goals.

Specific Responsibilities :

• Plan, direct and supervise all activities relating to the administration and maintenance of employee benefits programs.
• Develop, implement and control programs in a manner that ensures cost effectiveness, market competitiveness and internal equity among employees.
• Provide leadership in the development of new initiatives to establish competitive and cost-effective benefits programs.
• Ensure that programs adhere to current regulations and support the organizations strategic objectives.
• Evaluate and recommend new or modified benefit plan design, policies and procedures; updating plan documentation and communicating any changes to faculty and staff.
• Evaluate current programs to ensure compliance with governmental regulations and competitiveness with other organizations.
• Identify trends that could affect organizational objectives and / or operational resources.
• Interpret appropriate laws and policies and advise management, employees and retirees accordingly.
• Provide leadership, training, and guidance to direct reports.
• Maintain collaborative partnerships with benefit vendors, insurance carriers, brokers and third-party administrators to ensure adherence to contractual terms and delivery of service.
• Ensure compliance with federal, state and local laws and regulations in the administration of benefit plans.
• Ensure effective and accurate communications of benefit programs to College employees.
• Respond to employee and retiree inquiries, concerns and problems; meet with employees and College administrators to resolve benefit-related problems.
• Manage the faculty sabbatical process in accordance with the Colleges collective bargaining agreement.
• Provide oversight of processes related to unemployment compensation claims, including the submission of required documents, and College representation at local unemployment hearings.
• Works in collaboration with the Director of the Equal Education and Employment office on ADA accommodation requests and participates in interactive discussions, as needed.
• Conduct benefit review sessions with new employees, current employees, retirees and terminating faculty and staff as needed.
• Oversee updates to benefit-related content on the HR department webpages.
• Oversee processes related to billing and auditing for the benefits area; prepare weekly, monthly, quarterly and annual reports.
• Conduct ongoing assessment and identify trends related to benefit utilization and claims.
• Provide budget oversight for employee benefit expenses; review and approve vendor invoices and payments; conducting audits as needed.
• Resolve administrative problems with carriers; meeting with vendors on a quarterly basis to ensure plan objectives are being met and address any challenges.
• Develop and implement a comprehensive wellness program to support the mental and physical health of College employees.
• Manage annual open enrollment for medical, prescription drug, dental and flexible spending programs.
• Oversee monthly new hire benefit sessions related processes.
• Oversee the distribution of the annual Total Compensation statements.
• Oversee leave of absence and workers compensation programs.
• Serve as resource on benefits issues during contract negotiations.
• Deliver quality customer service to both internal and external constituents in a professional, helpful and courteous manner.
• Other duties as assigned.

Minimum Qualifications :

Preferred Qualifications :

Work Location : Main Campus

Benefits Summary : Benefits :

Success Starts Here at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.

Full-time faculty and staff benefits include :

College-paid medical, dental, drug, life and disability insurance

Tuition remission (for classes at the college)

Forgivable tuition loan (for classes at any accredited academic institution)

403(b) retirement plan with 10% College contribution with employee contribution 5%

Flexible spending accounts

Paid vacation, holiday and personal time

Partial remote work schedule for remote work eligible positions

Additional College benefits :

Winter break : 1 week around the third week in December and New Years

Spring Break : 1 week in March

Summer Hours : 4-day work week (closed on Fridays) from the 2nd week in May through the 3rd week in August

For More information about the College benefits and eligibility based on employee class, please visit : https : / / www.myccp.online / human-resources / benefits-eligibility

Salary Grade or Rank :

Min Salary / Hourly Rate :

$ 72,073

Max Salary / Hourly Rate :

$ 110,000

Job Posting Open Date :

09 / 05 / 2025

Type of Position : Administrator

Employment Status : Full-Time

Special Instructions to Applicants :

Interested candidates should complete an online application.

Community College of Philadelphia is an equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.