Access to Care Specialist (TUC- SU)

About The University Corporation

The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University Northridge. Our mission is to provide services and solutions that address the needs of California State University Northridge; to support the academic research and creative endeavors of its students faculty and staff; and to enhance the quality of campus life.

Duties and Responsibilities (other duties as assigned) : Coordination : Assists in providing support to staff trainees and volunteer advocates in coordination with the Access to Care coordinator. Will provide support and coverage in the Coordinators absence. Recruitment Assist in recruitment through in-person presentations outreach events social media and emailing campaigns a diverse representative of the community to provide volunteer hotline and accompaniment services and recruit MSW and MFT graduate-level students to provide direct counseling services across programs. 24 / 7 Response Assists in completing weekly volunteer and staff schedule responding to 24-hour calls and accompaniments on an emergent basis and providing support to volunteers. Prevention Recruitment - Assists in recruitment and selection of volunteers for SU internships and prevention education advocate role participates in training of advocates. Training assists the coordinator in the facilitation of the tri-annual volunteer training location reservation candidate interviews and selection collection and maintenance of all necessary documentation arrangement of presenters and necessary media support. Meets regularly with the coordinator to ensure volunteers are participating in required trainings and meeting the regular attendance requirements of advocate supervision. Data and Documentation in partnership with the coordinator ensures all data and documentation are accurately completed and submitted by volunteers in a timely fashion. Stewardship : Performs duties in a highly professional manner advancing the organizations mission and reputation in the community upholding the organizations values core principles and policies. Responds to all internal and external requests in a timely fashion with high standards of oral and written communication. Advocates for the organizations mission through participation in workgroups task forces and other related meetings. Coordinates with legal representation to ensure all legal and ethical standards are met and in accordance with changing laws. Collaborates with onsite multi-disciplinary partners to deliver high-performing programming while meeting confidentiality standards. Other duties as assigned.

Qualifications :

Bachelors degree in psychology social behavioral sciences public health or a related field preferred but not required. Must possess strong organizational skills and attention to detail. Bilingual English / Spanish preferred. Must have excellent computer skills including the ability to use both Mac and PC platforms and Microsoft Office Suite (especially Excel and Word). Must be able to work a flexible schedule.

Knowledge Specialized Skills and Abilities : Must possess a strong interest in assisting individuals who have experienced child maltreatment domestic violence or sexual violence and the corresponding responses - investigative psychological and social. Must have the ability to work effectively and collaboratively with organizations such as law enforcement child protective services and prosecutors. Must possess effective problem-solving skills along with the capacity to assist volunteers in developing the necessary tools to meet client needs and strengthen service delivery. Must possess excellent professional oral (public speaking) and written communication skills and be an effective and assertive communicator. Must have the ability to seek answers address problems and provide effective follow-through on time-sensitive deadlines with a variety of stakeholders. Must be able to create and implement systems to monitor performance and compliance across a large group of volunteers. Must demonstrate an acceptance and respect for cultural diversity in all its forms including ethnicity sexual orientation abilities and religious backgrounds and an ability to work collaboratively in an ethnically linguistically and culturally diverse environment.

Physical Requirements and Work Environment :

Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone written communications and in-person with staff families served partners funders and other professionals; occasionally lift carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Benefits & Work Schedule

This position is employed through The University Corporation (TUC).

The anticipated hiring range : $20.19-$26.00

Time Base : Full-Time

General Information

THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN .

Pre-employment Requirements :

• County State and Federal Criminal Checks
• Driving Record
• Education Verification
• Reference Check
• Access to a reliable vehicle a valid California Drivers license and proof of automobile insurance
• Must maintain a personal cell phone

How to Apply

Please complete the online application / resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.

Application Screening begins November 28 2025 and will continue until the position is filled.

To be considered in the initial review applications must be submitted before the date listed above.

Application submissions received after the application screening date will be reviewed at the discretion of the University.

For more detailed information on the application and hiring process please view the link below :

Employment Opportunity :

The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race color ethnicity religion national origin age gender gender identity / expression sexual orientation genetic information medical condition marital status veteran status and disability. Reasonable accommodations will be provided for the applicant.

Required Experience :

IC

Key Skills

Active Directory,Identity & Access Management,LDAP,SAFe,Assistive Technologies,Authentication,Pediatrics Experience,NVDA,Sailpoint,SSH,SSO,Oracle

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 20 - 26