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Quality Lab Technician
Quality Lab TechnicianSunrise Systems • Home Office, TX
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Quality Lab Technician

Quality Lab Technician

Sunrise Systems • Home Office, TX
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Quality Lab Technician

Months

Location : Onsite- Austin, TX

THE ROLE :

The Client Quality Returns Verification Team is looking for a technician to work onsite at our Austin facility. The role involves a combination of Computer System Assembly / Operation / Debug and Maintenance, Inventory Management, and Shipping Logistics. Experience and comfort with PC hardware is required.

THE PERSON :

  • Organized, with attention to detail and ability to follow defined processes
  • Can work in a team environment, while also able to work independently
  • Experience with computer system assembly, operation and troubleshooting
  • Good interpersonal and communication skills (verbal and written)
  • Ability to multi-task

KEY RESPONSIBILITIES :

  • System Building – Assembly and validation of benchtop computer platforms in the lab
  • System Debug – Troubleshooting and resolution of issues with platforms as needed
  • System Maintenance – Regular monitoring, maintenance and assessment of platforms
  • Flashing BIOS versions, updating firmware, installing OS software
  • Visual Inspection and cleaning of CPUs
  • Testing CPUs on multiple systems for verification, using proprietary test suite, and logging test results in the data capture tool
  • Inventory management of hardware and CPUs in the lab
  • Shipping Logistics – Handle documentation and communications with Global Logistics team regarding incoming and outgoing shipments

    • PREFERRED EXPERIENCE :

  • years of experience with PC hardware assembly, operation and debug
  • Experience handling computer components in an ESD-safe environment
  • Proficiency with Microsoft Office applications (Word, Outlook, Excel, Teams) and issue tracking systems (JIRA or similar)
  • Previous experience with Inventory Management
  • Previous experience testing CPUs
  • Previous experience working in an RMA team role

    • ACADEMIC CREDENTIALS :

  • High school diploma or equivalent required
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    Quality Lab Technician • Home Office, TX

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