Billing Manager

Nomad Internet Billing Operations Manager

This is a remote position.

Job Description

Key Responsibilities :

• Billing Operations Management : Oversee all billing operations, including invoice generation, account reconciliation, and payment processing. Ensure billing accuracy and compliance with financial policies.
• Team Leadership and Development : Lead, manage, and train the billing team. Provide guidance and support to staff members, ensuring they are well-equipped to handle billing tasks effectively.
• Customer Service and Issue Resolution : Address and resolve complex billing inquiries and disputes from customers. Provide excellent customer service in handling these issues.
• Process Improvement and Automation : Continuously assess and improve billing processes and systems for greater efficiency. Implement automation tools where applicable to streamline operations.
• Financial Reporting and Analysis : Prepare and present detailed reports on billing activities, including analysis of revenue, outstanding accounts, and other key financial metrics.
• Compliance and Policy Development : Ensure billing operations comply with relevant laws and regulations. Develop and update billing policies and procedures.
• Collaboration with Other Departments : Work closely with the sales, customer service, and accounting departments to ensure a cohesive approach to billing and account management.
• Accounts Receivable Management : Oversee the management of accounts receivable and ensure timely collection of payments.
• Data Management : Maintain accurate and up-to-date billing records and customer data.
• Technology Utilization : Utilize billing software and other technology tools effectively to manage billing operations.

Requirements

Qualifications :