Talent.com
Vice President of Operations (Carson, CA)
Vice President of Operations (Carson, CA)Nadel International • Carson, CA, US
Vice President of Operations (Carson, CA)

Vice President of Operations (Carson, CA)

Nadel International • Carson, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Reports to :   CEO

Status :   Full-Time Executive

Location : In-office in Carson, CA

Salary Range :   $140,000-$160,000

ABOUT NADEL

Nadel is a global leader in targeted, high-impact branded merchandise. Founded in 1953, Nadel offers a connected team of experts who deeply understand every aspect of branded merchandise ideation, creation, and delivery. Headquartered in Los Angeles, Nadel has a presence across North America, Europe, Asia-Pacific, and beyond. With a strong commitment to sustainable business practices, Nadel continues to drive positive environmental change and raise the bar across the industry. For more information, please visit nadel.com.

ROLE OVERVIEW

The Vice President of Operations is responsible for leading operational success across fulfillment centers in both Kansas City, MO and Carson, CA. This role will focus on managing end-to-end fulfillment center operations ensuring unified processes, consistent service levels, and scalable operations as the organization expands nationally. The VP of Operations will play a crucial role in not only managing day-to-day operations but in leading operational strategy, optimizing systems, driving cross-facility alignment and fostering customer experience excellence across the entire bi-costal fulfillment network.

WHAT YOU’LL DO :

Operational Leadership

  • Oversee daily operations in both the Kansas City, MO (KC) and Carson, CA fulfillment centers. This includes but is not limited to ensuring accuracy, efficiency and on-time order processing, ensuring smooth execution of receiving, picking, packing, kitting, assembly and outbound logistics, and maintaining safe and compliant work environment aligned with OSHA standards and company policies.
  • Implement uniformed SOPs, packaging guidelines, QC processes, and safety standards across both facilities, ensuring operations are both optimal and compliant.
  • Lead integration of new workflows as the KC fulfillment center scales and absorbs new client transitions.
  • Manage the transition of Carson facility downsize and customer transfer to KC fulfillment center.

Customer Interaction & Client Experience

  • Lead customer service, client onboarding, and account escalations for both regions.
  • Ensure seamless communication between all CSR and operational teams.
  • Maintain high service levels, SLA compliance, and proactive client updates.
  • Partner with key stakeholders to support new business onboarding and program launches and serve as the executive liaison to ensure service level expectations are met or exceeded.
  • Fulfillment & Warehouse Performance

  • Direct warehouse leadership teams in KC (Facility Manager, Supervisors) and Carson (Ops Leads, QC).
  • Ensure accuracy across receiving, inventory, replenishment, picking, packing, kitting, and shipping.
  • Oversee KC’s temperature-controlled operations and Carson’s high-volume daily output.
  • Manage KPIs across both sites (accuracy, ship‑on‑time, cost per order, labor efficiency).
  • Logistics & Carrier Strategy

  • Oversee national shipping strategy leveraging KC’s central position for 2‑day coverage.
  • Optimize carrier mix, freight cost control, and national-zone efficiency.
  • Align packaging, carton standards, and void‑fill best practices across both facilities.
  • Technology & Systems Alignment

  • Lead WMS optimization and reporting consistency for both facilities.
  • Ensure standard dashboards, cycle-count accuracy metrics, and QC reporting.
  • Direct tech and process integration for new client programs transitioning from other providers.
  • Financial Leadership

  • Support bi-coastal P&L performance across labor, freight, and warehouse costs.
  • Drive operational efficiencies to meet EBITDA goals for the expanded NewCo network.
  • Leadership & Culture

  • Develop strong leadership teams in each facility with clear communication channels.
  • Ensure both sites operate as one unified network with shared best practices and performance expectations.
  • CEO Partnership

  • Act as the CEO’s strategic partner across national expansion efforts.
  • Lead major transitions (client moves, KC onboarding, new equipment, SLAs).
  • Represent the CEO with customers, vendors, and operational partners.
  • QUALIFICATIONS :

  • Minimum 5 years of progressive operations management experience in a fulfillment, 3PL, multi-site warehouse operations, or related environment.
  • Proven success leading teams in a fast-paced, high-volume operation.
  • Strong understanding of warehouse management systems (WMS), ERP platforms, automation technology, and operational analytics.
  • Understanding of API messaging and integration tools like OrderDesk.
  • Knowledge and proficiency with VeraCore, Shipstore, and E-commerce sites (i.e. Shopify) a plus, but not required.
  • Skilled in customer communication, escalation management, and client experience.
  • Proven ability to manage, scale, and unify multi-location operations.
  • Ability to travel between facilities and corporate offices as needed.
  • Willing and able to relocate to support operational needs.
  • Nadel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may read  Equal Employment Opportunity is the Law  by clicking on the corresponding link.

    Nadel is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hrhelp@nadel.com.

    By submitting your application, you acknowledge and confirm that you have received, read and understand  Nadel’s Applicant Privacy Notice  and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.

    Powered by JazzHR

    Y16B99lGsZ

    [job_alerts.create_a_job]

    Vice President Of Ca • Carson, CA, US

    [internal_linking.similar_jobs]
    Director of Operations

    Director of Operations

    Beverly Hills Oncology Me • Beverly Hills, CA, US
    [job_card.full_time]
    The ideal candidate will have a successful track record of managing performance within healthcare, great influencing and project management skills, and have a broad understanding of the many servic...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Development, Operations & Finance

    Director of Development, Operations & Finance

    Faith and Community Empowerment • Los Angeles, CA, US
    [job_card.full_time]
    Director of Development, Operations & Finance.Salary : $75,000 - $90,000 Annually (Depending on Experience).Exempt Status : This position is classified as exempt under California law.Certificatio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Vice President Operations

    Senior Vice President Operations

    TH Daniels • Long Beach, CA, US
    [job_card.full_time]
    TH Daniels Global Executive Search & Selection work globally with an established portfolio of clients providing best in class Executive Search results. We have partnered with a large Veterinary ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Vice President of Hotel Operations

    Vice President of Hotel Operations

    Gecko Hospitality • Los Angeles, CA, US
    [job_card.full_time]
    Vice President of Hotel Operations.Salary : $200K + Bonus + Relocation.We are seeking an accomplished and dynamic Vice President to lead a portfolio of 10–12 full-service & Select Service ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations

    Director of Operations

    Syneos Health / inVentiv Health Commercial LLC • Santa Monica, CA, United States
    [job_card.full_time]
    Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Vice President of Operations (LA Times Studios)

    Vice President of Operations (LA Times Studios)

    Los Angeles Times • El Segundo, CA, United States
    [job_card.full_time]
    Times Studios LLC vision is to be the premier studio for groundbreaking and impactful storytelling, setting high standards for excellence in content creation and production.We push the boundaries o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Vice President, Product Operations

    Vice President, Product Operations

    Saviynt • El Segundo, CA, US
    [job_card.full_time]
    The VP of Product Operations will be a critical, strategic member of the Product Office Leadership Team, scaling our ability to deliver maximum value efficiently and consistently.As the VP of Produ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Vice President, CRM

    Vice President, CRM

    True Religion • El Segundo, CA, US
    [job_card.full_time]
    As we accelerate our digital and brand growth initiatives, True Religion is hiring a Vice President, CRM to own the enterprise customer retention strategy and drive the commercial impact of all ret...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    VP of Operations

    VP of Operations

    TradeJobsWorkForce • 90025 Los Angeles, CA, US
    [job_card.full_time]
    VP of Operations Job Duties : Oversee day-to-day company operations.Define and implement operati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Revenue Operations

    Director of Revenue Operations

    Hadrian Automation • Los Angeles, CA, US
    [job_card.permanent]
    Hadrian - Manufacturing the Future.Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships up to 10x faster and up to 2x ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations

    Director of Operations

    Howmet • Carson, CA, United States
    [job_card.full_time]
    Watson Center Road, Carson, CA, 90745, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an applicant's abilit...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional VP, Operations

    Regional VP, Operations

    Humana • Los Angeles, CA, US
    [job_card.full_time]
    Regional Vice President, Operations.The Regional VP, Operations collects, analyzes, and reports on various market data to connect financial outcomes with operational effectiveness.The Regional VP, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director Of Operations & Strategy

    Director Of Operations & Strategy

    Human Element RE • Los Angeles, CA, US
    [job_card.full_time]
    Director of Operations & Strategy.Claremont & Santa Monica, CA (Travel Required).Human Element Real Estate is hiring a Director of Operations & Strategy to help lead, align, and scale o...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Vice President of Program Operations, Southern Coast - Mental Health 901

    Vice President of Program Operations, Southern Coast - Mental Health 901

    Telecare Corporation • Los Angeles, CA, United States
    [job_card.full_time]
    Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural dive...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations

    Director of Operations

    Roots Through Recovery • Long Beach, CA, US
    [job_card.full_time]
    Careers Advancement Opportunities.Roots Through Recovery is a trauma-focused outpatient treatment center for adults and adolescents in Long Beach, CA. We have proudly served the Long Beach community...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Operations

    Director of Operations

    Clark Street Hospitality Group • Los Angeles, CA, US
    [job_card.full_time]
    The Director of Operations at Clark Street Hospitality Group is responsible for overseeing, managing, and leading the daily operations of the business. The main objective for the Director of Operati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    VP of Operations

    VP of Operations

    Just Badge Worldwide, Inc. • Los Angeles, CA, US
    [job_card.full_time]
    Just Badge Worldwide is building ELITE—the global skills verification platform that transforms how professionals prove capability through real-time behavioral data, not resumes.We've prov...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional Vice President

    Regional Vice President

    Goodwin Recruiting • Los Angeles, CA, US
    [job_card.full_time]
    A well-known and reputable entertainment and hospitality company is hiring a .Regional Vice President of Operations .California market! This is an on-site multi-location position and requ...[show_more]
    [last_updated.last_updated_30] • [promoted]