Assistant Front Office Manager |Salary range $56,750-67,050 / year

Assistant Front Office Manager

At Hyatt, we care for people so they can be their best. Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it's a way of life. We are looking for a dynamic and experienced Assistant Front Office Manager to support our property's Rooms operations. This management position plays a critical role in providing efficient service and meaningful experiences.

Why Choose Hyatt?

At Hyatt, your success matters. We offer :

• Competitive Salary : $56,750-67,050 / year
• Health Benefits : Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts :
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more
• Work-Life Balance : Paid time off, including new child leave
• Retirement Support : 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities : Tuition reimbursement and robust training programs
• Everyday Conveniences : Complimentary meals for employees

What You'll Do Here :

The Assistant Front Office Manager is an assistant department head role responsible for the strategic vision, operational execution, and financial performance of all areas of the Front Office : Front Desk, Guest Services and PBX. The successful candidate will drive revenue growth, optimize profitability, and ensure an exceptional and consistent guest experience across all interdepartmental areas.

Key Responsibilities :

Operational Excellence :

Financial Performance :

Guest and Client Relations :

Compliance and Safety :

Qualifications :

At least one year experience in a role as supervisor

Hotel experience required

Why You'll Love Working Here :

Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it's career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow. If you're ready to deliver exceptional service and exceed expectations, we're ready for you.

Apply Today and start your journey with a brand that is redefining hospitality through care, compassion, and innovation.

At Hyatt, you'll not only build your career, you will also build a future.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location : US-MD-Baltimore

Organization : Hyatt Regency Baltimore Inner Harbor

Pay Basis : Hourly

Job Level : Full-time

Job : Front Office

Req ID : BAL003206

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.