Service Coordinator

Job Summary

Under moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects.

Major Duties And Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role.
• Know the status of and report on permits for the supported area.
• Coordinate and track aging surveys.
• Ensure construction referrals are scheduled and completed timely.
• Respond, route and track requests and updates on construction projects for residential and commercial fiber and coax projects.
• Ensure construction management tools are updated with correct project status and current notes.
• Monitor and report on required pole transfer activity.
• Adhere to industry specific local, state, and federal regulations, as applicable.
• Know, understand and follow company policy.
• Perform other duties requested by supervisor.

Required Qualifications

Required Skills / Abilities and Knowledge

Required Education

Required Related Work Experience and Number of Years

Preferred Qualifications

Preferred Education

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

We're committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.