Medical Assistant - Wellness Advocate

Vista Community Clinic (VCC)

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it's about hope, community, and impact. For over 50 years, we've been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it's needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

For eligible employees, benefits include: competitive compensation & benefits, medical, dental, vision, company-paid life insurance, flexible spending accounts, 403(b) retirement plan.

Why VCC?

Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

A robust training & development culture to help you grow and advance your career.

A workplace built on respect, collaboration and passion for care.

Responsibilities

Support physicians, nurse practitioners, physician assistants, and/or nurses by taking vitals, assisting in medical examinations and other specific procedures and providing translation services. MA Essential Job Functions

Print and review schedule daily in preparation for the day

Prepare patients for examinations and assist clinicians with the examination and/or procedure

Take vital signs, height and weight of patients; plot growth charts; record immunizations

Perform simple laboratory and screening tests customarily performed in a medical office such as visual acuity

Set up rooms for clinician use in accordance with patient's needs

Give counseling, care and follow-up instructions, health education and materials to patients as instructed by clinicians

Wellness Advocate Essential Job Functions

Utilize the PCMH model to provide coordinated team care that addresses current health issues, preventive care and health maintenance follow-up to improve health outcomes and reduce health disparities

Provide end of visit interviews, process referrals for outside agencies and specialists, initiate patient engagement conversations as directed by the Clinicians, documenting in the patients' progress note or Care Plan

Coach patients using positive reinforcement and encouragement and a flexible approach to address critical issues to help patients develop achievable self-management care plan goals, presenting new skills using a step-by-step process

Act as point of contact for patients and families asking questions or raising concerns through the patient portal, or via telephone and/or texting

Use motivational interviewing to gather patient information and understand barriers from the patient's view to enhance efforts to engage, educate and empower behavior changes

Assist in recruiting individuals for participation in educational programs

Qualifications

Minimum

High school graduate or equivalent

Clinical Medical Assistant Certificate from an approved school or hospital including externship verification of 6 months' clinical (back office) MA experience may be submitted in lieu of externship)

Bilingual English/Spanish

Current CPR/BLS (Child, Infant and Adult) certification

Phlebotomy experience

Preferred

Minimum one year back office experience in a clinical environment

Phlebotomy certification

Required Skills/Knowledge/Abilities

Good knowledge of general back office procedures, such as taking vitals, performing venipuncture, administering immunizations, etc

Good comprehensive knowledge of medical terminology in English and Spanish

Emergency response capability for possible crisis situations

Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities

Pay Range

• $23.00 - $25.00 Depending On Experience