Web Marketing Program Manager - Senior Consultant

Company Description

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

About Sia Experience - Marketing Advisory

Sia Experience is the end-to-end marketing and customer experience arm of Sia, a global management consulting firm. Agile and collaborative, our Marketing Advisory Business Line is recognized for delivering high-impact, growth-focused solutions by blending marketing, CX, creative, AI, and deep industry expertise.

As strategic partners, we empower clients across technology, luxury, consumer goods, finance, energy, and more to scale operational excellence and drive brand-led growth through AI- and data-driven strategies. Our teams lead full-funnel marketing transformations—from strategy and go-to-market execution to experience design, performance measurement, and sustainable impact.

It’s an exciting time to join us. We’re growing rapidly and building SiaX into the go-to partner for brands seeking to accelerate growth, supported by a team that’s passionate about delivering great work—and having fun along the way.

Job Description

About the Role

At Sia Experience, Program Managers operate as engagement leaders and delivery strategists, accountable for the successful execution of complex, multi-initiative digital portfolios for enterprise clients. Rather than managing isolated workstreams, you will oversee interconnected digital programs spanning platform enhancements, integrations, and net-new builds across the full delivery lifecycle.

The role centers on enterprise digital platforms, including websites and web-based applications, requiring fluency in technical delivery models, stakeholder governance, financial management, and cross-functional coordination. You will serve as the primary point of accountability across product, engineering, design, QA, and client teams, ensuring work progresses predictably, risks are actively managed, and outcomes align with client objectives.

This position is particularly focused on web-enabled marketing and customer experience platforms, where you will advise clients on how broader marketing and growth initiatives translate into scalable digital capabilities. You will help clients prioritize investments, structure delivery roadmaps, and connect strategic intent to execution ensuring digital platforms evolve in a way that supports performance, usability, and long-term sustainability.

Your Impact

• Web Platform Orchestrator: You’ll manage the full lifecycle of web-based platforms—not only launches, but also the ongoing updates and enhancements they require. You’ll coordinate across designers, developers, QA, and other stakeholders to define who needs to be involved, estimate effort and timelines, and ensure smooth delivery. You’ll ensure all updates and enhancements follow web marketing best practices and align with client goals, audience needs, and performance standards. You’ll bring marketing-minded structure to workflows, driving accuracy across content, creative, SEO, and engineering deliverables.
• Connector Across Teams: You’ll bridge communication between clients and internal teams, translating requirements into clear deliverables, reporting back on progress, and keeping stakeholders aligned. You’ll guide clients through recommendations, clarify what success looks like, and proactively spot opportunities to improve their website experience, structure, and performance.
• Risk Anticipator: You’ll proactively identify dependencies, risks, and blockers—resolving issues or escalating early to keep web initiatives on track. You’ll also foresee downstream impacts across creative, content, engineering, and SEO, ensuring decisions are sequenced correctly and tradeoffs are understood. Process Driver: You’ll bring structure and repeatable practices to technical workflows, improving predictability and velocity while keeping quality high.
• Trusted Partner: You’ll be a steady, client-facing presence, known for strong documentation, clear updates, and consistent follow-through.

What Success Looks Like

• Smooth Delivery: Web products and enhancements move efficiently through all phases with minimal blockers and clean handoffs across functions. Projects stay aligned with web marketing goals, user needs, and measurable outcomes.
• Flawless Launches: Sites and applications go live on time, with quality assured and technical requirements fully met.
• Client Confidence: Clients view you as a trusted advisor who can translate complex technical roadmaps into clear action plans and deliverables.
• Team Alignment: Internal and external teams stay on track because you keep priorities, timelines, and responsibilities clear and moving forward.
• Operational Maturity: Your project management practices improve team efficiency, reduce risk, and create predictable outcomes across multiple accounts. You elevate the quality of web marketing execution across client portfolios by driving structure, clarity, and proactive optimization.

Qualifications

• 5+ years of project management experience, ideally in a consulting firm or agency environment.
• Proven success managing large-scale website or web application projects from kickoff through deployment.
• Strong understanding of web development lifecycles, including discovery, UX/UI design, engineering, QA/testing, and launch.
• Ability to interpret and manage requirements across technical teams; familiarity with tech stacks and integration flows a plus.
• Excellent organizational and communication skills, with client-facing experience.
• Skilled in project management tools (Airtable, Kantata, Jira, Asana, or similar).
• Proactive, solution-oriented mindset with the ability to anticipate and resolve technical and workflow challenges.
• Bachelors Degree required.

Additional Information

Compensation & Benefits

We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia.

Competitive Compensation

• Annual base salary starting at $124,400 - $135,700 commensurate with experience and qualifications

• Annual performance based discretionary bonus

Robust Health Coverage

• 3 Medical plans

• Dental and Vision

• Life, AD&D and other voluntary insurance

Tax-Advantaged Accounts

• 401K retirement plan

• 4% matching and 100% vested upon enrollment

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Health, Dependent Care, Commuter

Family Friendly Benefits

• 100% paid parental leave for all new parents with eligible tenure

• Building Healthy Families program if enrolled through Medical plan

Time Off to Recharge

• Generous Paid Time Off (PTO) policy

• 9 company holidays plus 1 floating holiday

Extras that Make Life Easier

• College savings and student loan repayment assistance

• Monthly cell phone stipend

• Access to wellness programs at no cost if enrolled through Medical plan, including:

  • Gym membership reimbursement

  • LiveHealth Online virtual care

  • Personalized support from a Well-being Coach

• Employee Assistance Program at no cost

  • Free confidential counseling and emotional support services

  • On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)

Diversity, Equity, Inclusion & Belonging

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Office Workplace Guidelines

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.

Work Authorization & Sponsorship

At this time, Sia does not intend to employ any applicant who will require, either now or in the future, employment visa sponsorship or sponsorship for work authorization (i.e., H-1B visa, F-1/OPT or STEM OPT, TN, etc.).