Staff Site Reliability Engineer

Job Description

Job Description

Company Description

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Summary of Role

We are seeking a hybrid role of Devops and Staff Site Reliability Engineer (SRE) to partner with our developers, solve developer problems, and drive our infrastructure reliability, performance, and security. A high level of ownership is required for this role as you work with our rapidly growing teams to take Palmetto to the next level of scale. You'll collaborate with multiple engineering teams to deploy new applications, while maintaining and enhancing our existing CI / CD pipelines and cloud infrastructure.

This is a senior-level role recognized for deep technical expertise, leadership in complex software projects, and a strategic approach to development. You will lead the design and implementation of critical software components, mentor less experienced engineers, and shape the technical direction of the team. Your impact will be seen across the infrastructure as you drive systems to align with organizational objectives and business goals. You will be working with technologies such as GCP, AWS, and MongoDB, and orchestrate the deployment and management of applications built with the MERN stack, Python (e.g., FastAPI), and Ruby on Rails.

Strategic & Tactical

• Infrastructure Ownership : Take full responsibility for the design, implementation, and operation of cloud infrastructure (GCP and AWS), ensuring the system is resilient, secure, and optimized.
• Monitoring & Observability : Build and maintain robust observability systems. Standardize applications that no longer meet our current monitoring best practices. Define and monitor SLAs, SLOs, and other key service health metrics, ensuring teams have the necessary tools to meet operational goals. Manage and optimize cloud costs to ensure they remain in check.
• Incident Response and Support : Champion the incident response process, provide guidance to teams on post-mortems, and foster a blameless culture that emphasizes learning. Provide supplementary on-call support to engineering teams and help maintain a stable, customer-facing platform.
• Automation and Efficiency : Automate repetitive tasks across deployment pipelines, monitoring, alerting, and scaling to reduce manual effort and improve reliability.
• Cross-functional Collaboration : Collaborate with engineering, IT, and security teams to meet our reliability, compliance, and operational goals. Serve as a subject matter expert for cloud technologies, CI / CD processes, and DevOps best practices.

Qualifications

Cloud Infrastructure Expertise :

Monitoring & Observability :

DevOps & Automation :

Nice to Have :

Why You'll Love this Role :

Employment is contingent upon the successful completion of a background check.

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

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