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Information Technology Specialist
Information Technology SpecialistBioTalent • Orange County, CA, United States
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Information Technology Specialist

Information Technology Specialist

BioTalent • Orange County, CA, United States
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Part-Time IT Specialist (Junior Level)

Location : Huntington Beach, CA (Onsite preferred)

Hours : ~10 hours / week

Compensation : ~$30 / hr

Overview

We are seeking a part-time Junior IT Specialist to provide basic technical support and help keep our day-to-day technology running smoothly. This role is ideal for someone early in their IT career who is reliable, organized, and comfortable supporting common hardware, software, and user needs. You will work closely with the team to troubleshoot issues, maintain devices, and assist with routine IT tasks.

Key Responsibilities

Technical Support & Troubleshooting

  • Provide basic helpdesk support for staff (password resets, connectivity issues, printer setup, etc.).
  • Set up new laptops / workstations and assist with onboarding / offboarding tasks.
  • Help maintain an accurate inventory of devices and accessories.

Systems & Device Support

  • Perform simple updates to laptops, applications, and user accounts.
  • Assist with Wi-Fi, shared drives, and basic network-related inquiries.
  • Help keep devices organized, labeled, and functioning properly.

    • Basic Security & Maintenance

  • Follow company guidelines for secure access, passwords, and device handling.
  • Install routine updates / patches under guidance.
  • Support basic cybersecurity awareness (e.g., reminding staff about phishing precautions).

    • Vendor & IT Coordination

  • Coordinate with external IT vendors when needed for advanced issues.
  • Help track open support tickets and ensure issues are resolved.

    • Qualifications

  • 1–2+ years of general IT support experience (school, internship, or entry-level work acceptable).
  • Comfortable troubleshooting Windows or macOS laptops.
  • Basic understanding of user accounts, email systems, and common office software.
  • Strong communication, reliability, and willingness to learn.
  • Ability to be onsite as needed.

    • Nice to Have

  • Experience with Google Workspace or Microsoft 365
  • Basic networking knowledge (Wi-Fi, routers, printers)
  • Interest in growing into a broader IT role over time
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