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Senior Production Support Engineer
Senior Production Support EngineerVirtualVocations • Jamaica, New York, United States
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Senior Production Support Engineer

Senior Production Support Engineer

VirtualVocations • Jamaica, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Senior Production Support Engineer (Remote).

Key Responsibilities

Ensure stability, reliability, and performance of the Enterprise Data Platform through hands-on production support

Monitor, triage, and resolve production issues while participating in a 24x7 Level 2 on-call support rotation

Support operational excellence by applying software development best practices and maintaining platform reliability

Required Qualifications

Bachelor's Degree preferred; 5+ years of experience required with a degree or 7+ years without a degree

5+ years of relevant production support or software engineering experience

Experience with enterprise data platforms and complex software systems

Hands-on experience with scripting / programming languages such as Python, Bash, and SQL

Experience in supporting DevOps, CI / CD pipelines, and providing Level 2 on-call support

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Production Support • Jamaica, New York, United States

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