Strategic Account Manager

Job Description

Job Description

Description :

Are you a relationship-driven logistics professional who also enjoys the hunt for new business? New Age Logistics is seeking a Strategic Account Manager (SAM) who can balance growing existing key accounts with actively prospecting and developing new strategic customers.

This is a high-visibility role working closely with executive leadership, ideal for someone who thrives in a mix of strategy, relationship management, and outbound business development.

As a Strategic Account Manager, you’ll own both account growth and new customer acquisition, acting as a trusted advisor internally and externally.

Essential Job Duties

• Serve as the primary liaison for assigned strategic accounts
• Develop, implement, and lead customized account strategies aligned to each customer’s business objectives
• Grow account revenue, manage pipelines, and maintain or exceed assigned quotas
• Create and execute strategic account plans to support long-term account health and expansion
• Establish and grow relationships at all levels, including executive and C-suite stakeholders
• Proactively prospect new customers through outbound efforts such as email outreach, cold calling, networking, and relationship referrals
• Identify and pursue new strategic customer opportunities aligned with New Age Logistics’ growth objectives
• Build a strong pipeline of prospective accounts and convert them into long-term partnerships
• Collaborate directly with the President of New Age Logistics on account strategy and business development initiatives
• Partner with internal teams (sales, operations, leadership) to deliver solutions that drive customer value
• Collaborate with leadership on pricing trends, market dynamics, and unique customer challenges
• Own the success of each engagement and ensure high levels of client satisfaction
• Monitor KPIs, volume trends, and account performance metrics
• Prepare monthly, quarterly, and annual reports, forecasts, and performance insights
• Communicate changes in volume, performance, and opportunities clearly to stakeholders
• Approximately 70–80% customer-facing (existing clients and prospects)
• 20–30% internal strategy, planning, and project management

Requirements :

Required Qualifications

Preferred Qualifications

Why The Evans Network of Companies (ENOC) is Different

At ENOC, we’re more than a workplace—we’re a family. Here’s what sets us apart :

What's in it for me?

Schedule - In Person, On Site

Monday - Friday, 8 : 00am - 5 : 00pm

Location Address

116 South Kentucky Ave, Lakeland, FL 33801

New Age Logistics, part of the Evans Network of Companies, is a Transportation 3PL (third-party logistics) company that relentlessly pursues excellence and growth. We build and value a high-engagement, high-trust culture that allows our team to thrive.