Import Brokerage Supervisor
Essential Job Functions
- Compile and prepare commercial regulatory documents for entry processing
- Coordinate and confirm release while operating in compliance of US customs regulations
- Coordinate / assist the release of goods from the carrier, customs or other governmental agency examinations that may be required
- Respond to incoming communications from internal and external clients and where necessary resolve and escalate issues as needed
- Communicate and coordinate all customs clearance
- Respond to inquiries regarding status of shipments in transit; follow through on trace request as necessary
- Supervise the preparation of the U.S. Customs Prepare customs entries and follow-up with the clearance process on all entries prepared
- Coordinate with independent service commitments of Crane's / CWTS clients are met and insure that compliant declarations are made to U.S. Customs and other Federal agencies regarding the classification and importation of cargo
- Interface and facilitate partnership with Customs and other Federal agencies at the local level to ensure compliance with all pertinent laws and regulations as directed by the Import Manager
- Monitor all import shipments to identify transactions approaching non-compliance based on client control, event control, or transactional data process and volume controls through U.S. Customs Clearance
- Coordinate timely clearance and delivery of imported cargo based on company and client service commitment standards
- Review and assess accuracy, verify country of origin / export, IOR, terms of sale and value to ensure that federal regulation requirements are achieved
- Stay up-to-date on all customs changes
- Communicate to internal and external clients on the facts surrounding transactions outside of controls and include cause, impact, and corrective action to develop improved controls and improved service
- Oversee and manage professional development and productivity of staff members to ensure proper goals, training, professional development and project requirements are met
- Personally coach, train and mentor direct reports and provide career development opportunities through training and utilization of Crane's LMS system
- Other duties as assigned
Other Skills & Abilities
Good oral and written communication skillsMust have excellent client service skillsBasic Computer SkillsPhysical Requirements
Position may require extended periods of sitting, computer use, standing and walkingSome light lifting may be required in some instancesEducation & Experience
High School Diploma or GEDThree Years industry ExperienceMinimum five years related experienceCertifications and Licenses
Professional certification may be required in some areasWhy Should You Work for Crane?
Quarterly Incentive Plan136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal UseExcellent Medical, Dental and Vision benefitsTuition Reimbursement for education related to your jobEmployee Referral BonusesEmployee Recognition and Rewards ProgramPaid Volunteer Time to support a cause that is close to your heart and contributes to our communitiesEmployee DiscountsWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution ratesCome join the leader in logistics and take your career in the right direction.
Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
Company benefits are contingent upon meeting eligibility requirements and plan conditions.