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Project Coordinator III
Project Coordinator IIIAstreya • Menlo Park, CA, US
Project Coordinator III

Project Coordinator III

Astreya • Menlo Park, CA, US
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Proactive Edge Self-Inspection Project Coordinator

The Proactive Edge Self-Inspection Project Coordinator (PC) is a key member of the Edge and Network Services-Coordination team, responsible for executing and optimizing the Self-Inspection Program across our global Edge infrastructure footprint. This role centers on proactive coordination with internal cross-functional partners, Co-location Vendors, and Smart Hands technicians to ensure operational excellence, compliance, and continuous improvement in self-inspection activities.

Roles and Responsibilities :

  • Lead the day-to-day operations of the Self-Inspection Program, ensuring timely and accurate completion of inspections and related tasks.
  • Serve as the primary liaison between internal teams, Co-location Vendors, and Smart Hands technicians to facilitate seamless communication and issue resolution.
  • Oversee relationships with facility providers and Smart Hands teams, driving resolution of issues and ensuring adherence to program standards.
  • Utilize project management methodologies and software to track progress, manage schedules, and report on key metrics and KPIs.
  • Monitor ticketing systems, resolve issues within defined SLAs, and coordinate shift handovers to support 24 / 7 operations.
  • Support auditing activities, maintain compliance with internal policies and external regulations, and assist with inventory management, RMAs, and site access.
  • Identify trends, recurring problems, and opportunities for automation and tooling enhancements. Update documentation and introduce innovative ideas to improve service and efficiency.
  • Collaborate with SDMs / Project Managers to deliver actionable insights, track critical metrics, and support data-driven decision-making.
  • Communicate effectively with team members, clients, and leadership. Attend and participate in meetings as required.
  • Perform additional responsibilities as assigned to support the success of the Self-Inspection Program and the edge coordination team.

Required Qualifications / Skills :

  • 24 years of experience in logistics, project coordination, or project management
  • Familiarity with project management software (e.g., Asana, Jira, Smartsheet), Microsoft Excel, and Google Suite
  • Strong verbal and written communication skills
  • Excellent customer service orientation and positive attitude
  • Dependable, with a high level of professionalism and confidentiality
  • Ability to work independently and collaboratively within a team
  • Strong multitasking, prioritization, and problem-solving abilities in a fast-paced environment
  • Sound judgment and decision-making skills
  • Preferred (but not required) experience and qualifications :

  • SQL proficiency or knowledge of SQL querying
  • Project Management certification (e.g., PMP, CAPM) or equivalent experience
  • Experience with automation tools and process improvement initiatives
  • Auditing and compliance experience, especially in data center, colocation, or logistics environments
  • Bachelor's degree or equivalent
  • Salary Range $54,036.00 - $85,320.00 USD (Salary)

  • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
  • Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including :

  • Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through Cigna (DPPO & DHMO options)
  • Nationwide Vision provided through VSP
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit / Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program
  • Employee Assistance Program
  • Wellness Days
  • 401k Plan
  • Basic Life, Accidental Life, Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
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    Project Coordinator • Menlo Park, CA, US

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