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Warehouse Team Lead- Customer Shipping
Warehouse Team Lead- Customer ShippingPS Logistics • Janesville, Wisconsin, USA
Warehouse Team Lead- Customer Shipping

Warehouse Team Lead- Customer Shipping

PS Logistics • Janesville, Wisconsin, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

The Customer Shipping Lead oversees daily shipping operations to ensure accurate and timely order fulfillment. The role assigns tasks reviews documentation and supports team members while maintaining safety and efficiency. Candidates need shipping or warehouse experience and strong computer and WMS skills.

Schedule :  Monday - Friday 3pm to 11pm

Overtime Expectations

Occasional overtime may be required including Saturdays when business needs demand it.

Key Responsibilities

  • Oversee day-to-day functions within the Customer Shipping department to ensure orders are picked packed and shipped accurately and on schedule
  • Assign daily tasks and provide directions to team members to maintain an efficient workflow
  • Serve as the primary point of contact for internal departments and external partners regarding shipment status updates delivery timelines and shipment-related concerns
  • Review and ensure accuracy of all shipping documents including bills of lading packing lists and labels and verify shipments meet customer and carrier standards
  • Provide hands-on guidance training and coaching to shipping team members while supporting continuous improvement and safety procedures.

Work Environment

  • Fast-paced warehouse environment requiring standing walking and hands-on work throughout the shift
  • Collaborative setting with frequent interaction across departments
  • Must follow all safety procedures and proactively identify hazards

    • Qualifications : Education

  • High school diploma or equivalent

    • Experience

  • Prior experience in shipping warehouse operations or logistics
  • Experience in a lead role or taking on leadership responsibilities (training team members coordinating tasks etc.)
  • Familiarity with warehouse management systems and shipping platforms
  • Excellent computer skills including Microsoft Excel Outlook and Word
  • Ability to track analyze and report operational data confidently

    • Personality Traits

  • Lead-by-example mindset
  • Dependable and consistent
  • Approachable and supportive
  • Customer-first mindset
  • Process minded and forward-thinking
  • Quick thinker and data driven
  • Professional under pressure

    • Additional Information :

    Pay / Benefits / Perks

  • Base : $22 / hr (shift premium : $1.50 / hr)
  • Accrue up to five days PTO in the first year; two weeks vacation plus one week PTO accrue at first anniversary
  • Medical Dental Vision Life Insurance Disability
  • Additional benefits : Doc-On-Demand Tuition Reimbursement Paid Volunteer Day Employee Assistance Program

    • All your information will be kept confidential according to EEO guidelines.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Restaurant Experience,Sales Experience,Basic Math,Warehouse Experience,Conflict Management,Contractor Management,Warehouse Management System,Guest Services,Employment & Labor Law,Leadership Experience,Medicare,Supervising Experience

    Experience : years

    Vacancy : 1

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    Warehouse Team Lead • Janesville, Wisconsin, USA

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