Sales Lead (ASM) - Luxury Womenswear Label

Position Overview

Our client, a luxury womenswear label based in Miami, FL, is looking for a Sales Lead to join their team!

The Sales Lead serves as both a trusted advisor and a key support to the Store Leadership Team. This role bridges the gap between client experience and operational execution- driving sales performance, mentoring team members, and upholding the Alexis standard of luxury retail excellence.

Ideal candidates are polished, proactive, and strategically minded, with a deep appreciation for styling, client experience and relationship building.

Key Responsibilities

Client Experience & Sales Excellence

• Deliver a refined and personalized client experience , ensuring every interaction reflects the heritage and aesthetic of the Alexis brand.
• Lead by example in achieving and exceeding individual and store sales goals through strategic selling and intentional, relationship-driven service.
• Demonstrate deep product knowledge and confidently communicate Alexis’ story, craftsmanship, and styling inspiration.
• Develop and maintain meaningful long-term relationships with clients, building loyalty through consistent outreach, follow-up, and personal connection.
• Use CRM tools to personalize communication, track sales opportunities, and cultivate ongoing client engagement.
• Support the Store Manager and team in day-to-day leadership by guiding and motivating the sales team toward collective success.
• Serve as an on-floor leader- providing coaching, feedback, and direction to ensure an exceptional client experience and team alignment.
• Help onboard, train, and mentor new team members, fostering a culture of collaboration, professionalism and accountability.
• Champion brand values and uphold store presentation, service standards, and operational effectiveness.

Operational & Visual Responsibilities

Qualifications

Seniority level

Employment type

Job function

Benefits

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