Inside Sales

Job Description

Job Description

Company Overview

This is a values-driven organization providing high-quality products and services to the construction industry. The company specializes in supplying and installing Division 8, Division 10, and Division 28 products and is known for its commitment to honesty, integrity, on-time project completion, and customer satisfaction. The team is composed of highly experienced industry professionals with deep technical knowledge and long-standing expertise.

Job Summary

The Sales role is responsible for supporting counter sales, inside sales, and customer service operations. This position serves as a key point of contact for customers, ensuring accurate order processing, product knowledge support, and a high level of service.

Duties and Essential Functions

Receive, research, and respond to customer inquiries regarding accounts, products, pricing, and available services via phone and in person

Assist counter and phone customers by identifying needs, answering questions, and providing timely solutions

Process customer orders, prepare quotes, enter orders into internal systems, and communicate order status

Pull and prepare orders as required

Communicate product features, benefits, and warranty information

Demonstrate strong product knowledge and application understanding, including basic technical support and troubleshooting

Upsell by identifying complementary products, add-ons, and current promotions

Maintain clean, stocked, and organized merchandise displays

Perform additional duties as assigned

Minimum Qualifications

Ability to stand and / or sit for extended periods

Ability to lift up to 50 lbs

Strong verbal communication skills with a professional, customer-focused approach

Ability to build and maintain effective working relationships with management, coworkers, and customers

Compensation & Benefits

Competitive wages

Medical, prescription, dental, and life insurance benefits

401(k) retirement plan

Paid time off (PTO)

Paid holidays