About LIDD
LIDD (LIDD.com) is a leading supply chain management consulting firm. We design complex warehouses and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles and Atlanta.
Our diversity statement
LIDD is an equal opportunity employer. All facets of employment including the decision to hire, promote, discipline, or terminate are based on merit, competence, performance, and business needs. By joining our team, you will feel like you belong regardless of your ethnicity, religion, colour, national origin, gender, sexual orientation, age, marital or disability status. Let us know if you’ll require assistance during the application process.
What’s your role :
Our WMS Consultant is expected to act as a counsellor to our customers for :
- Gather, analyze, and document customer requirements for warehouse processes
- Configure the WMS to support receiving, inventory control, picking, packing, and shipping workflows
- Participate in solution design sessions and ensure configurations align with operational best practices
- Delivering successful implementation projects
Day-to-day you will :
Work with developers when customizations or integrations are required, providing clear functional specificationsPrepare and execute test cases for configurations, integrations, and enhancementsValidate that solutions meet requirements and resolve any defects or inconsistenciesAssist clients during deployment, training, and stabilization phasesTroubleshoot issues, identify root causes, and ensure timely resolutionProvide ongoing support for existing WMS installations as neededCould require traveling from 25% to 50% of the timeRequire the availability of taking calls from clients outside working hours in rotation within the teamTo qualify, you have :
You have a BS / BA in Engineering, Computer Science, Supply Chain, or equivalent degree / experienceConsidered an asset :
You understand WMS and operational best practicesExperience with business software for operations (ERP, WMS, TMS, MES)We’re looking for candidates who have :
Interest in supply chain management, logistics, and distribution operationsAbility to work well under pressure within a teamStrong problem-solving capabilitiesSuperior verbal and written communication and presentation skillsAttention to detail and qualityAbility to handle multiple assignments simultaneously with limited guidanceComfort working independently in an ambiguous environment with pressing deadlinesValid Driver’s license