Service Department Manager-Commercial Restaurant Equipment

Job Description

Job Description

Benefits :

• 401(k) matching
• Health insurance
• Paid time off
• Dental insurance
• Vision insurance
• Competitive salary
• Employee discounts

About City Food Equipment

Since 1985, City Food Equipment has been family owned and operated. If you are looking for a new opportunity where your talents will be put to work in an environment that is family oriented, and friendly, this may be a great opportunity for you! If you are high-energy, motivated and outgoing, we are looking for you to be our Service Department Manager.

Job Summary

Our dedicated service team repairs and maintains all major brands of commercial kitchen equipment, both locally in the Chicagoland area and nationally, ensuring reliable operation for food service professionals.

As the Service Department Manager, you will manage and support our service technicians, ensuring they have all the information, training and resources they need to perform their very best. You will also answer phone calls from our customers, schedule service appointments, respond to calls from Service Techs in the field, meet with customers in person regarding equipment repairs, plan and participate in meetings, calculate and write estimates / quotes, create work orders, and collect cash and credit card payments.

Responsibilities

The successful candidate must be highly organized with the ability to accurately and timely manage multiple tasks simultaneously in a fast paced environment. The Service Department Manager must have excellent written and verbal communication skills and a friendly demeanor to develop strong work relationships with our customers and team; the ability to interact and communicate with department managers is a must. The location of the office is in the warehouse-service department. Responsibilities also include the following :

Qualifications

Benefits / Perks