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Customer Service Representative (Insurance)
Customer Service Representative (Insurance)Hire Up • Fresno, CA, US
Customer Service Representative (Insurance)

Customer Service Representative (Insurance)

Hire Up • Fresno, CA, US
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  • [job_card.full_time]
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Customer Service Representative Insurance Agency

Location : Fresno, CA

Pay : Up to $22 / hr or more depending on experience

Schedule : MondayFriday, 9am5pm (35-hour work week) A well-established insurance agency is looking for a dependable and upbeat Customer Service Representative to support daily operations and help the team grow. If you enjoy working with people, staying organized, and handling a variety of service tasks, this could be a great fit.

What You'll Do :

  • Provide timely and friendly support to policyholders
  • Answer questions about coverage, billing, policy changes, eligibility, and payments
  • Process updates, forms, endorsements, and client information
  • Maintain accurate records through the agency management system
  • Assist with outreach to current clients and prospects for appointments
  • Help the team meet service and marketing goals
  • Take on additional tasks as needed to support the office

Requirements :

  • Active Property & Casualty License required
  • Strong communication skills (written and verbal)
  • Ability to work independently and make sound decisions
  • Strong attention to detail and follow-through
  • Comfortable managing multiple priorities
  • Proven reliability and professionalism

    • Preferred Skills :

  • Customer service experience
  • Familiarity with personal lines insurance
  • General computer proficiency

    • Training & Onboarding Includes :

  • Office and system training
  • Phone / service skills development
  • Claims process overview
  • Licensing study time (if needed)
  • Background check

    • If you enjoy helping people and want to be part of a supportive, motivated team, we'd love to connect with you. Apply today!

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    Insurance Customer Service Representative • Fresno, CA, US

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