A company is looking for a TMS Implementation Specialist.
Key Responsibilities
Configure platform settings, workflows, and rules to align with customers' operational needs
Provide detailed guidance on integration options and troubleshoot onboarding-stage technical issues
Deliver training sessions and develop implementation documentation for customer education
Required Qualifications
Experience in logistics software implementation or brokerage processes
Technical insight into system integrations and data mapping
Ability to manage multiple concurrent onboarding projects
Strong understanding of operational workflows and performance expectations
Willingness to learn and adapt to new tools and processes
Implementation Specialist • Grand Rapids, Michigan, United States