A company is looking for a Project Manager - Complex Programs to lead multi-platform production support operations.
Key Responsibilities :
Lead end-to-end production support for Mainframe and Distributed applications
Drive incident management, service restoration, and SLA compliance
Oversee change, release, and problem management aligned with ITIL
Qualifications :
Proven experience managing large, complex production support programs
ITIL experience preferred
Bachelor's degree in IT, Computer Science, Business, or related field, or equivalent experience
Experience supporting MuleSoft integrations and cloud platforms
Strong leadership and stakeholder management skills
Project Program Manager • Phoenix, Arizona, United States