Senior Manager, Engineering, Reporting & Dashboards

Senior Engineering Manager

We are seeking a hands-on, execution-focused Senior Engineering Manager to lead our Report & Dashboard (RD) team. This team builds and maintains the data access and visualization layer that powers critical business intelligence across our platform. With team members in the U.S. and Armenia and the potential to expand further across North America, this role requires strong leadership, clear communication, and cross-time zone collaboration.

The RD Manager will be responsible for technical direction, people development, delivery execution, and process improvement. The ideal candidate is passionate about building reliable, scalable data products, cares deeply about user experience, and thrives in a fast-paced environment where priorities shift and innovation is constant.

What You'll Do :

• Lead, coach, and grow a geographically distributed team of software and data engineers
• Drive execution through Agile / Scrum practices; ensure consistent delivery, retrospectives, and sprint planning
• Define and track engineering effectiveness using metrics (e.g., sprint predictability, incident rates, code quality, deployment frequency)
• Own the end-to-end delivery of features and improvements for reporting, visualization, and dashboard infrastructure
• Guide technical design, implementation, and operational excellence, including modernizing the KPI and reporting framework using DBT and MetricFlow
• Partner closely with Product, Data Platform, and other engineering teams to align on roadmap and cross-team dependencies
• Champion best practices in software development, data modeling, testing, and CI / CD pipelines
• Ensure the team maintains high availability, responsiveness, and performance for near-real-time reporting services

What You'll Bring :

Be Human With Us : Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.

What We Offer : When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career :

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role is between $202,000 USD - $270,200 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity, and a holistic suite of benefits.