Talent.com
Senior Manager of Customer Support
Senior Manager of Customer SupportVirtualVocations • Kissimmee, Florida, United States
Senior Manager of Customer Support

Senior Manager of Customer Support

VirtualVocations • Kissimmee, Florida, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Senior Manager Customer Support.

Key Responsibilities

Manage a technical support team to deliver high-quality support for products

Set objectives, evaluate progress, and foster a high-performance culture

Lead customer escalations and collaborate cross-functionally to resolve issues

Required Qualifications

At least 10 years of experience in software technical support

A minimum of 5 years of experience leading an enterprise technical support team

Proven team leadership and crisis management experience

Ability to collaborate with various internal teams

Alignment with company values and a passion for customer success

[job_alerts.create_a_job]

Manager Customer Support • Kissimmee, Florida, United States

[internal_linking.similar_jobs]
Customer Support Leadership

Customer Support Leadership

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for a Head of Customer Support.Key Responsibilities Lead and develop a high-performing support team, including Support Managers and Specialists Analyze customer feedback dat...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Customer Support Specialist

Customer Support Specialist

VirtualVocations • Kissimmee, Florida, United States
[job_card.part_time]
A company is looking for a Support Specialist who thrives in a fast-paced, customer-focused environment.Key Responsibilities Manage and triage inbound support tickets, ensuring efficient ticket f...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Operations Specialist

Customer Support Operations Specialist

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Operations Generalist.Key Responsibilities Communicates with corporate personnel and external customers, responding to correspondence through various c...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Engineer

Customer Support Engineer

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Engineer in Seoul.Key Responsibilities Respond to technical inquiries from enterprise customers and assist with API integration and optimization Debug...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Representative

Customer Support Representative

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for an Associate Customer Support Representative in the Beauty sector.Key Responsibilities Provide superior customer service via phone, chat, and email Field troubleshooting...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Associate I

Customer Support Associate I

ResMed • Kissimmee, FL, US
[job_card.full_time]
The Customer Support Associate is a full-time position reporting to the Customer Support Manager and is part of the Customer Services Department. You will receive specialized product and industry tr...[show_more]
[last_updated.last_updated_30] • [promoted]
Manager of Customer Support Engineering

Manager of Customer Support Engineering

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for a Manager, Customer Support Engineering.Key Responsibilities Ensuring the delivery of an exceptional customer experience at scale Setting measurable goals to evaluate an...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Customer Support Agent

Customer Support Agent

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for Customer Support Agents to join their Customer Experience team.Key Responsibilities Manage incoming online chats and support tickets Identify and assess customers' needs...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Team Leader

Customer Support Team Leader

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Team Leader.Key Responsibilities Drive team performance across key metrics such as CRI, CSAT, Retention, and Expansion Manage team operations, includi...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Specialist II

Customer Support Specialist II

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for a Customer Support Specialist II to provide second-line technical support for escalated customer issues. Key Responsibilities Diagnose, troubleshoot, and resolve complex s...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Bilingual Customer Support Advocate

Bilingual Customer Support Advocate

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for a Premier Service Advocate (Spanish Speaking).Key Responsibilities Partner with Spanish pros and customers to provide tailored solutions Handle 30-40 consultations daily...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Managed Services, Customer Success Supervisor

Managed Services, Customer Success Supervisor

WillScot Corporation • Kissimmee, FL, US
[job_card.full_time]
Managed Services, Customer Success Supervisor.The Managed Services Supervisor is responsible for overseeing a team of Managed Services / 3PV Sales Support & AP Billing Coordinators, ensuring the succ...[show_more]
[last_updated.last_updated_30] • [promoted]
Senior Customer Success Manager - US

Senior Customer Success Manager - US

BeamUP • Kissimmee, FL, US
[job_card.full_time]
BeamUP was developed to empower leading enterprises to drive operational excellence across their facilities.Our collaborative platform leverages digitization and AI to make the complexity of facili...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Manager

Customer Support Manager

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for a Manager, Customer Support.Key Responsibilities Lead and develop a team of 3-5 offshore customer support leads overseeing chat and email support operations Establish KP...[show_more]
[last_updated.last_updated_30] • [promoted]
Virtual Customer Support Operator

Virtual Customer Support Operator

VirtualVocations • Kissimmee, Florida, United States
[job_card.full_time]
A company is looking for a Virtual Store Support Operator.Key Responsibilities Provide front-line customer service by answering calls, responding to emails, and resolving customer concerns Docum...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Senior Manager, Technical Support Engineering (remote)

Senior Manager, Technical Support Engineering (remote)

ClickHouse • Kissimmee, FL, US
[filters.remote]
[job_card.full_time]
Senior Manager, Technical Support Engineering (Remote).Established in 2009, ClickHouse leads the industry with its open-source column-oriented database system, driven by the vision of becoming the ...[show_more]
[last_updated.last_updated_30] • [promoted]
Director of Client Technology

Director of Client Technology

Artemis Lifestyle Services, LLC • Kissimmee, FL, US
[job_card.full_time]
As Director of Client Technology, this role is responsible for ensuring the technology environment operates efficiently and within agreed SLA metrics. While this is a management role, candidate shou...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Computer Operations Manager (Onsite - Celebration, FL)

Computer Operations Manager (Onsite - Celebration, FL)

Connective Business Solution • Kissimmee, FL, US
[job_card.full_time]
This role oversees daily IT operations, manages support teams, ensures system uptime, and drives operational excellence across multiple technology environments. This is a hands-on leadership role re...[show_more]
[last_updated.last_updated_variable_days] • [promoted]