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Office & Soft Services - Workplace Exp Coordinator
Office & Soft Services - Workplace Exp CoordinatorVeterans Sourcing • Miami, FL, US
Office & Soft Services - Workplace Exp Coordinator

Office & Soft Services - Workplace Exp Coordinator

Veterans Sourcing • Miami, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Summary

As a

  • Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service

experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer

service to the clients and visitors of a designated building.

What You'll Do :

  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming

    • demeanor. Issue visitor and parking passes and follow security protocols.

  • Make a memorable first impression by answering the telephone in a professional manner. Create

    • presentations and speak to various-sized groups.

  • Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
  • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services

    • including mail, office supply services, and onboarding.

  • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a

    • professional customer service-driven manner.

  • Organize and manage on-site events. This includes securing event space, set up and tear down of the

    • room, and delivery of supplies.

  • Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the

    • safety of all individuals in the building.

  • Coordinate with vendors who supply services or goods to the workplace.
  • Explain detailed and / or complicated information within the team. Follow specific directions as given by

    • the manager.

  • Impact through clearly defined duties, and methods and tasks are described in detail. Use existing

    • procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

    What You'll Need :

  • High School Diploma or GED with up to 2 years of job-related experience.
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange straightforward information.
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Strong organizational skills with an inquisitive mindset.

    • Comments for Suppliers :

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