Senior Product Manager, Core Messaging

Senior Product Manager, Core Messaging

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute : Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

What You'll Do

We're hiring a Senior Product Manager for Braze's Core Messaging team to lead the development of products focused on guaranteed message delivery speeds.

The Core Messaging (CM) Team is responsible for Braze's message sending pipeline and delivery controls, which enables marketers to reliably send messages to end-users at scale. Braze collects hundreds of billions of data points each month and sends billions of messages to end-users daily. Ensuring reliable delivery with strong controls is a must.

As a PM on the team, your initial focus will be to build out Braze's Service-Level Agreement-backed transactional messaging product suite. This will require you to work closely with go-to-market teams to understand the opportunities available to us in this space, and work with Engineering and Design to build the product / s that enable us to capture this market. This role also involves close collaboration with other Braze product teams to develop messaging channel-specific product enhancements.

Responsibilities :

• Build and own the product roadmap and strategy for your product area
• Work closely with engineers and product designers to bring new products and features to life
• Immerse yourself in understanding our customers, market trends, and the technology landscape
• Stay abreast of our evolving product offerings and work with teams to improve our product accordingly
• Collaborate with user experience researchers to help identify future product opportunities
• Ensure the continued quality and stability of your product to retain customer trust

Who You Are

We are looking for someone with :

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,400 and $222,075 / year with an expected On Target Earnings (OTE) between $156,000 and $246,750 / year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

What We Offer

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as :

About Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In's Best Places to Work. In 2024, we were included in U.S. News & World Report's Best Companies to Work For (Top 10%) and recognized in Great Place to Work's Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK's Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.

You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, So Paulo, Seoul, Sydney and Tokyo not to mention our employees in nearly 50 remote locations.

Braze is an equal opportunity employer. At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.