Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness • Gainesville, FL, US
Member Services Representative

Member Services Representative

Planet Fitness • Gainesville, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Member Services Representative

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

    • Join The Club

    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

    Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

    To find your perfect fit, search for a club opportunity near you.

    [job_alerts.create_a_job]

    Member Service Representative • Gainesville, FL, US

    [internal_linking.similar_jobs]
    FACT Mental Health Professional

    FACT Mental Health Professional

    Mental Health Resource Center • Gainesville, FL, US
    [job_card.full_time]
    Medical, Dental, and Vision Insurance.MHRC offers assistance with Clinical Supervision hours for Masters Level Registered Interns in full time positions. Mental Health Resource Center is a not-for-p...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Welcome Center Associate

    Welcome Center Associate

    G & C Food Distributors • Alachua, FL, US
    [job_card.full_time]
    G&C Food Distributors is a re-distributor of refrigerated, frozen, and dry food.We store and deliver more than 4,000 food items to meet the needs of our customers across 28 states and 35 countr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Champion

    Service Champion

    Taco Bell • Alachua, FL, US
    [job_card.full_time]
    Live Más with a career at.We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member - Customer Service

    Team Member - Customer Service

    Saucy! by KFC • Gainesville, FL, US
    [job_card.full_time]
    Team Member : Front of House / Customer Service / Guest Champion).At Saucy! by KFC, we bring bold flavors and fresh energy to every shift. Saucy!—greeting guests with a smile, keeping the vibes...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    Firehouse Subs • Gainesville, FL, US
    [job_card.full_time]
    The Team Member is responsible for providing exceptional guest service while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures.Thi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Associate- PT Gainesville North

    Sales Associate- PT Gainesville North

    GOODWILL OF NORTH FLORIDA • Gainesville, FL, US
    [job_card.part_time]
    Our Philosophy : Work is the Cornerstone of Life.At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a pa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Associate- PT Gainesville South

    Sales Associate- PT Gainesville South

    GOODWILL OF NORTH FLORIDA • Gainesville, FL, US
    [job_card.part_time]
    Our Philosophy : Work is the Cornerstone of Life.At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a pa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    1276 - Dave's Hot Chicken - Butler Plaza • Gainesville, FL, US
    [job_card.full_time]
    The Team Member is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food prep, Restaurant Cleanliness and Teamwork.The Te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Steak 'n Shake SW 13th St Gainesville • Gainesville, FL, US
    [job_card.full_time]
    Team Member – Steak ’n Shake - Paying up to $17 per hour!.More Than a Job – Be Part of the Steak ’n Shake Legacy.At Steak ’n Shake, being a Team Member means more than...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Sales Associate

    Guest Sales Associate

    EWC Growth • Gainesville, FL, US
    [job_card.full_time]
    The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks.This i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Associate - Pilates (Gainesville)

    Sales Associate - Pilates (Gainesville)

    Club Pilates - North Tallahassee • Gainesville, FL, US
    [job_card.full_time]
    The main focus of the Sales Associate is to represent Club Pilates to potential clients, bring new prospects / members in the door, and close sales (including memberships, private training, teacher t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Gainesville-University-TEAM LEADER

    Gainesville-University-TEAM LEADER

    Bolay Enterprises • Gainesville, FL, US
    [job_card.full_time]
    Bolay Fresh Bold Kitchen is redefining a career in hospitality.Ready to take the next step in your leadership journey? As a Team Leader at Bolay, you’ll play a key role in overseeing daily op...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Wendy's Crew Member | Shands

    Wendy's Crew Member | Shands

    D&C Foods Inc. • Gainesville, FL, US
    [job_card.full_time]
    Now hiring at Wendy's is located inside of Shands UF Health and is an entry level job with incentives such as Free Gainesville City Bus Pass and an evaluation after the first 90 days of employm...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Experienced Bilingual Service Advisor

    Experienced Bilingual Service Advisor

    Parks of Gainesville • Gainesville, FL, US
    [job_card.full_time]
    Here at Parks of Gainesville we pride ourselves in great company culture and great morale.We believe that work should be a stress free environment and a happy place. Opportunity for internal promoti...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Occupational Therapist

    Occupational Therapist

    Amedisys • Gainesville, FL, United States
    [job_card.full_time]
    Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.A full benefits...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Occupational Therapist - Home Health Part Time

    Occupational Therapist - Home Health Part Time

    Brooks Rehabilitation Hospital • Gainesville, FL, United States
    [job_card.full_time]
    This role is located in the Lake City, FL! Coverage area available in Columbia Suwannee, Lafayette, Hamilton and Union Counties. Join a friendly and collaborative team, working along side multiple e...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Stocking Team Associate

    Stocking Team Associate

    Walmart • Gainesville, FL, US
    [job_card.full_time] +1
    WM Supercenter #3877 1800 Ne 12 Th Ave Gainesville, FL 32641-4610.Shift may start between 8 : 00am - 11 : 00am Shift may start between 1 : 00pm - 4 : 00pm. Stocking associates are focused on unloading truck...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    Steak 'n Shake SW 42nd St Gainesville • Gainesville, FL, US
    [job_card.full_time]
    STEAK N SHAKE IS HIRING TEAM MEMBERS looking to MAKE A DIFFERENCE!.We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who pr...[show_more]
    [last_updated.last_updated_30] • [promoted]