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Phlebotomist Patient Services Representative
Phlebotomist Patient Services RepresentativeGlobal Technical Talent • Las Cruces, NM, United States
Phlebotomist Patient Services Representative

Phlebotomist Patient Services Representative

Global Technical Talent • Las Cruces, NM, United States
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Primary Job Title :

Phlebotomist Patient Services Representative

Alternate / Related Job Titles :

  • Phlebotomy Technician
  • Patient Services Technician
  • Laboratory Support Specialist

Location : Las Cruces, NM

Onsite Flexibility : Onsite

Contract Details :

  • Position Type : Contract
  • Contract Duration : 3 months
  • Start : As Soon As Possible
  • Schedule : Monday-Friday, 8 : 00 AM-5 : 00 PM

    • Job Summary :

    The Patient Services Representative (PSR II) serves as the frontline representative for patient-facing laboratory services. This role performs high-quality phlebotomy , specimen preparation, patient interaction, and daily operational tasks while ensuring accuracy, safety, and professionalism in a fast-paced environment. The PSR II may support multiple locations based on business needs and must demonstrate strong customer service and adherence to clinical procedures.

    Key Responsibilities :

  • Create a welcoming, professional atmosphere for patients seeking routine or diagnostic testing.
  • Collect quality blood samples using clinical and forensic collection techniques.
  • Prepare and process specimens for laboratory testing following established protocols.
  • Explain procedures clearly to patients, building trust and maintaining comfort.
  • Verify patient demographics and obtain post-venipuncture signatures to confirm labeling accuracy.
  • Maintain a safe and professional work environment.
  • Complete daily tasks accurately and on time under the direction of the Area Supervisor.
  • Maintain required records, documentation, and compliance standards.
  • Promote a positive organizational image to patients, employees, and the public.
  • Work independently with minimal onsite supervision.
  • Provide flexible support to multiple Patient Service Center and In-Office Phlebotomy locations.
  • Adhere to all company dress code, safety, and quality guidelines.
  • Communicate with transparency to supervisors, patients, and peers.
  • Support training activities at varying locations as needed.

    • Required Experience :

  • 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections
  • Ability to work independently and provide accurate, error-free work
  • Reliable transportation, valid driver's license, and clean driving record (rideshare / bus not acceptable)
  • Ability to manage high-volume workloads and multiple priorities
  • Availability for weekends, holidays, on-call, and overtime as needed
  • Strong verbal and written communication skills

    • Nice-to-Have Experience :

  • 2+ years of experience in a Patient Service Center
  • Customer service experience in retail or service industry
  • Keyboarding / data entry experience
  • Medical assistant or paramedic training

    • Required Skills :

  • Excellent phlebotomy skills (pediatric, geriatric, capillary)
  • Strong customer service abilities
  • Ability to work independently
  • Ability to multitask in high-volume settings

    • Preferred Skills :

  • Phlebotomy certification (preferred; not required in NM)
  • Knowledge of specimen collection workflows
  • Experience supporting multiple clinical locations

    • Additional Skills :

  • Ability to make sound decisions based on procedures
  • Ability to embrace change and communicate transparently
  • Understanding of business operations and clinical guidelines
  • Ability to maintain documentation accurately

    • Benefits :

    Medical, Vision, and Dental Insurance Plans

    401k Retirement Fund

    About the Client :

    Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, the company provides insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions worldwide, it is committed to advancing inclusive, high-quality patient care.

    About GTT :

    GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 banking, insurance, financial services, technology, life sciences, biotech, utility, and retail companies across the U.S. and Canada. We look forward to helping you land your next great career opportunity!

    Job Number : 25-28677 #gttqst #gttjobs

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