WHO WE ARE
Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.
WHY CHOOSE BUSBY’S
- Total Comp - $60K - $70K+ w / spiffs, incentives & bonuses, based on experience
- Includes company vehicle, phone, tablet and fuel card
- Monday-Friday schedule. No on-call rotation
- Medical insurance (company pays 60% for individuals, families, and spouse / domestic partnerships)
- Optional vision, dental and supplemental insurance
- Employee relief fund
- Life Insurance
- Retirement 401K
- Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
- 8 paid holidays per year
- Sick Pay : 40 hours annually—get paid to take care of yourself or a loved one
- Bereavement Leave : Worry-free time off when you need it most
- Opportunities for advancement
- Dave Ramsey’s SmartDollar financial wellness program
- Continuing education
- Incentive contests
- Active in community
- Dream team (office) dedicated to your success
- Complimentary Sam’s Club membership
- Free Comfort Club maintenance membership
- Employee events, appreciation days, and more
POSITION SUMMARY
The Service Field Supervisor provides daily leadership, coaching, and support to the service technician team to ensure exceptional workmanship, outstanding customer experiences, and consistent achievement of department goals.
This role is responsible for field-level performance — ensuring technicians are productive, well-trained, safety-focused, and aligned with the company’s values. The Field Supervisor acts as the bridge between the office and the field, helping translate strategy into action and supporting real-time decision-making.
This role is Monday- Friday with a 7AM start time. Technical support phone calls may occasionally extend past business hours. A normal schedule for this position would include 3 days a week riding with techs, doing in-field coaching and 2 days a week running calls solo or with a trainee.
QUALIIFICATIONS
Minimum 5 years of experience as a residential HVAC service technicianStrong diagnostic and repair expertise in HVAC systemsEPA certificationNATE certificationDemonstrated leadership or mentoring experienceExcellent communication and coaching skillsStrong customer focus and problem-solving abilitiesValid driver’s license and clean driving recordVIDEO – LEARN MORE
Learn what it’s like to work at Busby’s – www.busbys.com / careeers