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PROGRAM DIRECTOR
PROGRAM DIRECTORApis Services Inc • Wilmerding, PA, US
PROGRAM DIRECTOR

PROGRAM DIRECTOR

Apis Services Inc • Wilmerding, PA, US
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  • [job_card.full_time]
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Job Description

Job Description

Program Director

Allegheny County Mobile Crisis (ATEAMM)

We Offer Excellent Perks and Benefits :

  • Medical, Dental and Vision benefits
  • 401k, Life & Disability Insurance
  • Generous PTO
  • Paid Training & Career Advancement
  • A Great Team Environment
  • Competitive Wages
  • DailyPay – A benefit that allows you to access your pay when you need it
  • HSA & FSA
  • Life Assistance Program
  • Wellness Programs & more!

Supervisory Responsibilities

The Program Director is responsible for ensuring the creation of an environment conducive to the provision of service for the individuals supported by the program, including providing supervision to ensure adherence to program Regulations for supporting the Service Line program participants with significant Behavioral Challenges in a residential setting in the community. The Program Director is held accountable for ensuring that the program is managed and held to the highest standards. This includes clinical quality, quality assurance, financial management, funder requirements, recruitment and retention, communications, compliance, revenue cycle, and general program operations. A commitment to the RHD values should be demonstrated as job duties are performed.

Direct duties :

Leadership, Staff Management and Organizational Strategy

  • Supervisees program staff maintains an organizational culture and services where professionalism, quality care, employee engagement and empowerment, and services that further RHD's values are recognized and rewarded.
  • Ensure that the program team is knowledgeable about the corporate strategic and service line operational initiatives and provides an understanding of each initiative and how it relates to directly to their program.
  • Develops and monitors program using metrics to ensure quality staff support, oversight, and development throughout the program.
  • Oversees and participates in the recruitment, hiring, training, evaluation and disciplinary process for all employees.
  • Ensures program is filling staffing vacancies in partnership with the HR Team.
  • Day to day operational oversight, supervision, and support of Assistant Directors, Site Supervisors and other program staff for programs / services in a region to ensure high quality service delivery
  • Promotes and supports a working environment consistent with the culture of RHD and RHD Values
  • Data collection and reporting, primary liaison with service line and departments.

    • Oversight to ensure that all staff members meet or exceed standards set by regulations of the federal, state, and local government, funders, accrediting bodies, and RHD corporate policies.

  • Collaborate with the Service line Clinical Directors to ensure that services are trauma informed, person centered and ensuring that the recognized best practices, including Evidence Based Practices are implemented.
  • Collaborate with the Clinical quality team in the implementation of initiatives supporting the related RHD Strategic Objectives and other corporate wide clinical initiatives.
  • Partners with the service line's quality team to ensure best practices in the program and quality enhancements lead to quality outcomes
  • Ensures that all consumers have current and appropriate ISP’s or treatment plans in place, that their needs are met, and that they are being enabled to experience the highest level of independence possible.

    • Finance, Development, and Other Operations

  • Works with program team, service coordination team, and revenue cycle team to ensure that all individuals supported have current authorizations and that all services and related notes are entered into the electronic health record timely and according to policy. Assists in the resolution of outstanding / unpaid services and claims
  • Authorizes and incurs program expenditures in accordance with approved program budget in partnership with other leadership, as required
  • Oversees program financial processes and transactions, including but not limited to accounts payable, payroll, and consumer funds, to ensure compliance with established policies and procedures
  • Communicate funder / government information to program team to ensure understanding and compliance and attend local funder / government meetings, as requested by Regional Director.
  • Collaborates and supports the ongoing evaluation of program design & services, to enhance program quality & growth.

    • Education and Experience :

  • A Masters degree in social work, psychology, counseling, or a closely related field is required, with an LCSW or LPC preferred. A minimum of 5 years’ experience in human services, including 2 years in a supervisory role, is required.
  • 5 years of experience in a human service agency, which included supervision of others, direct service, and program planning.
  • Knowledge of and compliance with the State Regulations and IDS Guidelines
  • Ability to effectively use computers, pertinent technology, and mobile devices
  • Ability to effectively communicate both verbally and in written form
  • Ability to support and implement RHD values and beliefs
  • Ability to engage clients and staff in effective, therapeutic, and healthy interactions [Professional Certification (if applicable)]
  • Criminal record clearances, as dictated by the assigned programs
  • Behavioral issue management and crisis intervention skills
  • Compliance with regulatory standards
  • Proficiency in direct supervision, developmental disabilities care, and medication administration
  • Life-saving measures (CPR) and first aid certifications
  • Budget management
  • Previous supervisor / management experience in a group home / residential setting
  • Medical terminology knowledge
  • Demonstrates a strong working knowledge of the appropriate regulations, Apis values, and program policies and procedures.
  • Basic computer and internet literacy with the ability to utilize applications like emails, time recording, and other programs to enter and retrieve data as necessary to perform the essential functions of the job.
  • Valid non-provisional driver’s license and personal vehicle with state minimum liability insurance coverage.
  • Subject to employment screenings, including FBI clearance, if applicable.

    • About Company :

    Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

    Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy / childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

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    Program Director • Wilmerding, PA, US

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