Office Services Associate

Customer Service & Office Support Associate

San Antonio, TX, USA | Hourly | 17.50-18.00 per hour DOE | Full Time | Eligible for : PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more! Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Job Summary

The Customer Service & Office Support Associate is responsible for providing exceptional customer service and operational support within the office environment. This position ensures smooth day-to-day operations by maintaining a functional reception area, managing mailroom and office service activities, and coordinating facility maintenance needs. The role requires flexibility, hands-on problem-solving skills, and the ability to provide reliable backup support across multiple departments and locations. The ideal candidate demonstrates professionalism, teamwork, and a strong commitment to creating a clean, efficient, and service-oriented workplace.

Key Responsibilities

• Customer Service

Maintain a functional, professional, and well-staffed customer service area.

Perform all mailroom functions including sorting, distributing, and processing incoming and outgoing mail.

Ensure proper operation and maintenance of office equipment including copiers, printers, and scanners.

Serve as a backup for all staff functions, providing cross-departmental support when needed.

Maintain kitchen supply inventories and submit weekly restock requests.

Qualifications

Education : High School diploma or GED equivalent required. Experience : 12 years of customer service experience. 12 years in a corporate or professional office environment. 12 years of experience in building or facility services preferred. Skills & Abilities : Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to handle confidential and sensitive information with discretion. Strong organizational, communication, and problem-solving skills. Proven ability to work both independently and as part of a team. Excellent attention to detail with a strong sense of ownership and accountability. Ability to lift up to 50 pounds and perform light physical tasks as required.