Operations Lead

Operations Lead

The Operations Lead is responsible for the strategic and day-to-day leadership of program operations, ensuring seamless coordination across delivery, governance, compliance, resource management, and stakeholder communication. This role oversees operational execution, ensures alignment with contractual obligations, maintains compliance with federal security frameworks, and drives continuous improvement across the program lifecycle.

The ideal candidate brings deep experience in operations management, federal IT programs, cybersecurity frameworks (FISMA / NIST), performance tracking, and team leadership.

Key responsibilities include :

• Operational Leadership & Program Oversight
• Contract, Compliance, & Governance
• Security Operations & Compliance Requirements
• Team Leadership & Stakeholder Engagement
• Continuous Improvement & Operational Strategy

Qualifications :

10+ years of experience in operations management, program operations, IT service delivery, or federal IT environments. Deep understanding of FISMA, NIST 800-53, NIST 800-37, and federal security compliance frameworks. Ability to lead cross-functional operational initiatives and manage multiple priorities simultaneously. Strong analytical, organizational, and communication skills with the ability to present complex information to leadership. Experience managing operational KPIs, performance dashboards, and process documentation.

Desired competencies :

Strong problem-solving skills and ability to handle escalations calmly and effectively. Demonstrated ability to drive accountability and improve team operations. Experience with governance boards, audit readiness, and security documentation. Ability to translate technical information into clear operational guidance for leadership and stakeholders.

Educational qualifications :

Bachelor's degree in Information Technology, Cybersecurity, Operations Management, or related field.

Clearance : Eligible to obtain a public trust clearance.

Location : Hybrid (One day per week or as needed in the REI Sterling Office)

EEO Statement : REI Systems is an Equal Opportunity Employer. In our workplace, we seek, we welcome, and respect diversity in all of its forms.