Rental Car Agent

Mossy Automotive Group is currently looking for an experienced Rental Car Agent to join our motivated team. At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.

Employees in this position will be paid a base hourly wage of $18.00 per hour.

Benefits

Medical, Dental & Vision

Group Insurance Plans & Discounts

401K Retirement Savings Plan

Paid Vacation and Holidays

Disability Insurance

LAP (Life Assistance Program)

Basic Life, Dependent & Accident Insurance

Growth Opportunities

Paid Training

Employee Purchase Incentives

Responsibilities

Informing customers of rental program requirements.

Actively communication with Service Advisors

Verifying driver license and insurance information.

Respond to customers questions, anticipating & responding to customer needs

Completing rental agreements in accordance with rental program policies & procedures

Creating / updating sublets for service customer.

Completing the return of rental agreements with inspection of vehicle and fuel level.

Add / retire rental vehicles from inventory

Maintain inventory on total units

Qualifications

Have a valid driver’s license with a clean driving record.

Have a positive upbeat attitude.

Be willing to go above and beyond for customer experience / satisfaction.

Have a sense of professionalism and be able to smile in the face of adversity and demanding clients.

Have the drive to learn and progress within the company.

Be skilled in typing and using a computer based programming.

Be organized and detail oriented with paperwork and filing.

Able to handle multitasking (being able to handle two or three customers at the same time while verifying information).

Have great phone etiquette

Ability to thrive in a team environment

Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.