Talent.com
Senior Customer Assistance Representative - Fresno, CA
Senior Customer Assistance Representative - Fresno, CAEnterprise Mobility • Fresno, CA, US
Senior Customer Assistance Representative - Fresno, CA

Senior Customer Assistance Representative - Fresno, CA

Enterprise Mobility • Fresno, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.part_time]
[job_card.job_description]

Customer Assistance Representative Sr (CAR Sr)

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at the following branch location : 4880 N Blackstone Ave Fresno, CA 93726

This is a part time position that pays $19.00 / hour

We offer :

  • Employee discount
  • Retirement savings plan
  • Training and development

Schedule :

Monday - 8 : 00 am to 12 : 00 pm, Wednesday - 9 : 00 am to 1 : 00 pm, Friday - 9 : 00 am to 6 : 00 pm, Saturday from 9 : 00 am - 1 : 00 pm, and Sunday from 9 : 00 am - 1 : 00 pm.

We are hiring now for immediate openings. Responsibilities include :

  • Take incoming calls - reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A / Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and / or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as : research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

    • Equal Opportunity Employer / Disability / Veterans

  • Must be at least 18 years old
  • Must have at least 1 year prior customer service experience in a retail environment
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must not have interviewed with Enterprise Mobility brands in the last 12 months.
  • Apart from religious observation, must be able to work the following schedule(s) : Monday - 8 : 00 am to 12 : 00 pm, Wednesday - 9 : 00 am to 1 : 00 pm, Friday - 9 : 00 am to 6 : 00 pm, Saturday from 9 : 00 am - 1 : 00 pm, and Sunday from 9 : 00 am - 1 : 00 pm.
    • [job_alerts.create_a_job]

    Senior Customer Assistance Representative Fresno CA • Fresno, CA, US

    [internal_linking.similar_jobs]
    Remote Customer Service - Benefits Specialist (50k-90k per year)

    Remote Customer Service - Benefits Specialist (50k-90k per year)

    Professional Careers • Hanford, California
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Commercial Lines CSR

    Commercial Lines CSR

    The Misch Group • Fresno, CA, US
    [job_card.full_time]
    We're looking for a motivated and detail-oriented.Account Representative / Assistant Account Manager.Transportation Department in our Fresno office. This is an excellent opportunity for someone ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Physical Therapy Assistant (PTA) - $1,448 to $1,648 per week in Hanford, CA

    Travel Physical Therapy Assistant (PTA) - $1,448 to $1,648 per week in Hanford, CA

    AlliedTravelCareers • Hanford, CA, US
    [job_card.full_time] +1
    AlliedTravelCareers is working with Jackson Therapy Partners to find a qualified Physical Therapy Assistant (PTA) in Hanford, California, 93230!. Make a real difference as a travel PTA with Jackson ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales & Customer Service Associate

    Sales & Customer Service Associate

    The UPS Store #6629 • Clovis, CA, US
    [job_card.part_time]
    Puerto Rico, and Canada, providing convenient and value-added business services to the small-office / home-office market, corporate "road warriors," and consumers.Our centers offer a variet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - State Farm Agent Team Member

    Customer Service Representative - State Farm Agent Team Member

    Jimmy Alvarez - State Farm Agent • Hanford, CA, US
    [job_card.full_time]
    As a Customer Service Representative - State Farm Agent Team Member with Jimmy Alvarez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative (Order Processing Specialist)

    Customer Service Representative (Order Processing Specialist)

    Vie Del • Fresno, CA, US
    [job_card.full_time]
    Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines.We are currently seeking talented candidates to join the Vie-Del Family.We offer a competitive s...[show_more]
    [last_updated.last_updated_30] • [promoted]
    BDC Representative

    BDC Representative

    Freeway Toyota - Hanford • Hanford, CA, US
    [job_card.full_time]
    Top 25 ranked Privately Held Companies for 2023! BDC Representative Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States.We provide the b...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Financial Services CSR I

    Financial Services CSR I

    Denham Resources • Fresno, CA, US
    [job_card.full_time]
    Are you looking for an entry level job with advancement potential? Our client is looking for a Customer Service person with payroll or data entry experience to start ASAP.This temp-to-hire opportun...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Specialty Sales Representative - Fresno, CA

    Specialty Sales Representative - Fresno, CA

    ARS Pharmaceuticals Operations, Inc. • Fresno, CA, US
    [job_card.full_time]
    ARS Pharmaceuticals is a fast-growing, innovative company dedicated to transforming the treatment of severe allergic reactions with. FDA-approved needle-free epinephrine product.If you're motiva...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service Representative $45 per hour

    Remote Customer Service Representative $45 per hour

    GL1 • Clovis, California
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Clovis, California
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Air and Missile Defense Crewmember - Operations Assistant (93645)

    Air and Missile Defense Crewmember - Operations Assistant (93645)

    U.S. Army • O Neals, CA, US
    [job_card.part_time] +1
    As a Missile Defense Crewmember, you will play an integral role within a cohesive unit, tasked with maintaining and operating advanced missile systems. Working collaboratively with your team, you wi...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Customer Service / Benefits Advisor

    Remote Customer Service / Benefits Advisor

    Professional Career Solutions • Hanford, California
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Manager

    Service Manager

    Keller Auto Group • Hanford, CA, US
    [job_card.full_time]
    The Dealership Service Manager will oversee the entire service department, ensuring efficient operations, high levels of customer satisfaction, and strong financial performance.This role requires a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Universal Customer Service Representative I

    Universal Customer Service Representative I

    Westamerica Bank • Fresno, CA, US
    [job_card.full_time]
    Westamerica is among the largest commercial banks headquartered in California.We are looking for outstanding people to join our winning team. We reached our current strength because our employees, c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    B2B Sales Representative

    B2B Sales Representative

    Slice Merchant Services • Lemoore, CA, US
    [job_card.full_time]
    Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Anesthesiologist Needed for Locum Tenens Coverage at Facility in San Diego, California

    Anesthesiologist Needed for Locum Tenens Coverage at Facility in San Diego, California

    HealthEcareers - Client • Friant, CA, USA
    [job_card.full_time]
    Job Reference Id : ORD-193690-MD-CA.Dates Needed : March - ongoing.Shift Type : Day Shift; Night Shift; Call.Board Certification Required : Yes. A beautiful state-of-the-art facility is seeking a pe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Friant, California, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]