Business Office Manager and Human Resources Specialist

Job Description

Job Description

Business Office Manager & Human Resources Specialist

Full-Time | Meadow Brook Rehab & Nursing

Salt Lake City, UT

Are you someone who thrives at the intersection of people, processes, and purpose ? Do you enjoy supporting employees while also keeping business operations running smoothly? Meadow Brook Rehab & Nursing is seeking a full-time Business Office Manager & Human Resources Specialist to join our leadership team.

At Meadow Brook Rehab & Nursing, our mission is simple but powerful : provide exceptional care to our residents while creating a workplace where our employees feel supported, valued, and empowered to succeed.

We are a people-first organization. Really!

Our motto : Leading with integrity, empowering people, delivering outcomes.

About the Role

This dual role combines Business Office / Billing functions with Human Resources operations , making you a key liaison for both residents and employees. You'll oversee financial processes related to patient accounts while also serving as a trusted HR resource for our team.

Key Responsibilities Business Office & Billing Operations

Manage all private-pay, copayment, and share-of-cost collections

Collect payments from residents or family members (cash / check)

Set up and manage payment plans when needed

Ensure insurance information is accurate, current, and properly entered

Assist with new admissions by verifying insurance and facility acceptance

Communicate clearly with residents regarding copays and billing timelines

Support accounts payable and accounts receivable processes

Work within PointClickCare and other facility systems

Human Resources & Employee Support Onboarding & Training

Welcome and onboard new hires, completing all required documentation (DACS, E-Verify, etc.)

Ensure new employees attend orientation and complete required training

Track ongoing annual and semiannual training requirements

Day-to-Day HR Operations

Serve as the primary HR contact for employees

Maintain an accurate and up-to-date employee roster

Assist with PTO requests, missed punches, and payroll approvals

Support disciplinary processes and terminations with professionalism and compassion

Assist employees with workplace injuries and workers' compensation processes

Benefits & Insurance

Assist employees with benefits enrollment (medical, dental, vision, etc.)

Distribute benefits materials and answer general questions

Coordinate enrollments, deductions, and changes with corporate HR / payroll

What We Offer

Comprehensive medical, dental, and vision insurance

Employer-matching 401(k) retirement plan

Up to 16 days of paid time off annually

Company-paid life insurance

A supportive, collaborative, and people-centered workplace

A role where your work truly makes a difference

What We're Looking For

High school diploma or equivalent

1+ year of business office, billing, collections, or HR-related experience

(SNF experience strongly preferred)

Strong knowledge of healthcare insurance (Medicare, Medicaid, HMO, Hospice)

PointClickCare experience highly preferred

Strong communication, organization, and problem-solving skills

Ability to read, speak, and understand English fluently

Positive attitude, flexibility, and a desire to improve systems and support people

If you're looking for a role where you can support employees, advocate for residents, and help a facility run smoothly , we'd love to hear from you.

Apply today and join the Meadow Brook Rehab & Nursing family.