Emergency Response Coordinator

A company is looking for a part-time clerical position focused on responding to emergency calls from elderly and medically-at-risk individuals.

Key Responsibilities

Respond to incoming calls / Alarms, triaging needs and coordinating appropriate assistance

Ensure professional and caring customer interactions to maintain high service levels

Update Subscriber data in the management system and troubleshoot service issues as needed

Required Qualifications

High School diploma or equivalent required (GED)

Experience in a Call Center or Customer Service environment

Basic Computer and Microsoft Windows skills

Ability to maintain composure in stressful situations

Professional work environment with reliable internet access and a distraction-free workspace