GENERAL MANAGER - CROWN CLUB

Compensation

Salary : $90,000 - $95,000

Pay Grade : 14

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As a General Manager of Crown Club, you will be responsible for ensuring that our guests are provided with excellent service and our team members are upholding Levy's hospitality standards.

Responsibilities

Maintaining positive guest relationships including obtaining regular feedback through table visits and executing show quality standards

Trains and conveys brand clarity through the menu, wine, and beverage knowledge

Promotes a positive work environment through hiring / selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs

Maintains state, federal and business compliance, including but not limited to responsible alcohol service guidelines, safety and sanitation standards, and client requirements

Engages in the financial goals of the operation with support from the General Manager

Employs good safety and sanitation practices

Follows and enforces responsible alcohol service policies

Executes required daily reporting in a timely manner

Executes inventory controls

Ensures team members adhere to Levy guidelines as stated in the team member training manual and employee handbook

Executes all menu requirements and fulfills all guest-specific service requests

Ensures all function setups and breakdowns are executed correctly, efficiently, and expeditiously

Holds team accountable to steps of service to deliver great guest service

Ensures team members have the tools necessary to complete their jobs

Uses all performance management tools to provide guidance and feedback to team members

Promotes a cooperative work climate, maximizing productivity and morale

Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members

Interviews, hires, trains, and develops team members according to Levy guidelines

Displays a positive attitude towards team members

Other duties, as assigned

Job Requirements

5+ years of experience in a food and beverage operational position

Bachelor s degree in Hospitality Management is preferred

High level of computer literacy

Passion for hospitality, food, and retail

Excellent interpersonal and stakeholder management skills

Equal Employment Opportunity

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Benefits

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Paid Parental Leave

Holiday Time Off (varies by site / state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https : / / www.compass-usa.com / wp-content / uploads / 2023 / 08 / 2023_WageTransparency_Levy.pdf) for paid time off benefits information.

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