Positions Location: Lansing, MI
General Purpose of Job: Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
General Requirements:
Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.
Work Experience:
Six months experience in a health care office or similar setting. Preferred. Medical terminology, diagnosis and procedure coding, insurance and basic accounting as obtained through successful completion of a course. Preferred. Experience with an EMR. Preferred.
Education:
High school diploma or GED
Specialized Knowledge and Skills:
Demonstrates knowledge of CRT keyboard to process transactions. Demonstrates keyboarding skills equivalent to 45 wpm 80% accuracy in demographic input Demonstrated excellent verbal and written communicaiton skills Ability to work in an EMR
University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family: Administrative/Clerical
Requirements:
Shift: Days
Degree Type / Education Level: High School / GED
Status: Full-time
Facility: Sparrow Medical Group
Experience Level: New Grad
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