Assistant Billing Manager

The Assistant Billing Manager for the Law Office of Bryan Fagan will be responsible for supporting all aspects of the firm's billing operations, ensuring accuracy, efficiency, and compliance with client agreements and firm policies. This role requires a strong understanding of billing practices (legal billing is highly prefered,) excellent leadership skills, and a commitment to maintaining high standards of client service. The Legal Billing Manager will lead a team of billing professionals, implement best practices, train, develop and track KPIs, as well as and leverage technology to optimize billing processes.

Key Responsibilities :

Management and Leadership :

• Support the Billing Manager with leading, training, mentoring, and developing a team of account collections representatives.
• Conduct performance reviews, provide constructive feedback, and identify training needs.
• Delegate tasks effectively and ensure equitable workload distribution.
• Foster a collaborative and productive work environment.

Billing Operations :

Financial Reporting and Analysis :

Process Improvement and Technology :

Client Relations :

Act as a primary point of contact for complex client billing inquiries and issues.

Build and maintain strong relationships with internal and external stakeholders.

Ensure a high level of client satisfaction through accurate and responsive billing services.

Requirements

Qualifications Education and Experience

Skills and Competencies

Working Conditions

Benefits

Schedule :

Equal Opportunity Statement :

We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.