Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready‑to‑eat meals and snacks through our fresh food vending machines, wholesale partners, and office pantry solution—providing chef‑curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high‑foot‑traffic areas such as airports, hospitals, universities, and large office buildings—where there is limited accessibility to fresh, healthy grab‑n‑go options.
We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale.
About this Role
We’re looking for a Director of Channel Strategy to own the medium‑ and long‑term performance of the Fridge channel—setting where we play, how the portfolio evolves, and what "good" looks like economically over time. You’ll be accountable for the channel P&L, fridge lifecycle strategy, and product / category strategy within the Fridge and Retail channels. You’ll define the economic model and roadmap for the channel and partner closely with the Director of Channel Operations, who owns day‑to‑day execution, forecasting, and variance management. Your job is to set guardrails, targets, and plays; theirs is to make the numbers show up in the weekly plan. This is a highly cross‑functional role at the intersection of Finance, Demand Planning, Channel Operations, Sales, Marketing, Category / Menu, and Product. You’ll combine data, experimentation, and commercial judgment to grow profitable revenue across 1,800+ fridges while improving the customer experience.
What You’ll Do
Own the Fridge Channel P&L & Long‑Term Economics
- Own the Fridge channel P&L and long‑term economic model, including AWS, contribution margin, payback, and channel‑level ROI across verticals and programs.
- Set multi‑year financial targets and strategic priorities for the Fridge channel (growth by vertical, fridge count and tier mix, program penetration, margin expansion).
- Build and maintain channel‑level scorecards and scenarios that connect network growth, fridge performance tiers, and assortment decisions back to P&L outcomes.
- Evaluate tradeoffs across initiatives (e.g., new programs, pricing moves, assortment changes, service level upgrades) using data‑driven frameworks and business cases.
Set Fridge Lifecycle Strategy
Define the end‑to‑end lifecycle strategy for Fridges : launch, ramp, maturity, optimization, and removal—including economic thresholds and guardrails for each stage.Identify patterns of high‑performing lifecycle trajectories and codify them into portfolio strategies (e.g., ramp speed, investment timing, relocation / removal).Partner with Channel Operations to translate lifecycle strategy into playbooks and policies (e.g., ramp rules, performance tiers, relocation rules) and ensure they show up in fridge‑level execution.Sponsor and guide the revenue growth / analytics work that quantifies fridge LTR, customer cohorts, and lifecycle economics—ensuring insights drive actionable priorities, not just slides.Lead Category & Assortment Strategy for the Fridge Channel
Own category and assortment strategy for the Fridge channel : clarify roles for trial, frequency, margin, premium, and value categories by vertical, tier, and program.Partner with Menu / Merchandising and Category teams to set channel‑specific assortment guardrails, price‑pack architecture, and promotional strategy aligned with P&L goals.Use data to understand how menu tactics shift purchasing, drive trial, cannibalize favorites, and impact repeat behavior—embedding learnings into standard playbooks.Work closely with NPD to define success criteria and launch strategies for new SKUs and platforms in the Fridge channel (test design, ramp expectations, kill / scale thresholds).Drive Test‑and‑Learn & Portfolio Optimization
Lead the experimentation roadmap for the Fridge channel across pricing, assortment, program constructs, and lifecycle tactics; ensure tests have clear hypotheses, guardrails, and P&L metrics.Translate experiment results into scaled strategies and playbooks, in partnership with Channel Operations and Revenue Tech, with clear rules for when and where to apply them.Build and oversee tools that create rapid feedback loops on channel health (e.g., AWS by cohort, margin by vertical, lifecycle transitions, impact of assortment changes).Continuously scan external benchmarks and industry trends (foodservice, retail, vending, QSR, last‑mile) to inform channel strategy and differentiation.Lead Channel Planning & Cross‑Functional Alignment
Own strategic inputs into the annual and long‑range plan for the Fridge channel : TAM, saturation assumptions, vertical mix, fridge lifecycle progression, and category strategies.Partner with Finance to align on targets and investment cases; with Sales to ensure placement strategy and vertical focus reflect channel economics; with Marketing to match demand‑gen plans to channel priorities.Work with the Director of Channel Operations to ensure strategic plans are operationally feasible; ensure weekly S&OP and channel ops reviews align with long‑term objectives.Build and Lead the Channel Strategy Team
Lead a small, high‑impact team (e.g., revenue growth analysts, channel / category strategy ICs) that sits at the intersection of analytics and commercial decision‑making.Set clear KPIs, operating rhythms, and expectations for how the team partners with Channel Operations, Analytics, and cross‑functional stakeholders.Build a culture that is analytical, commercially minded, and grounded in operational realities—big‑picture strategy with on‑the‑ground empathy.System & Data Governance
Translate business needs into system design : collaborate across teams to create structured workflows, clean data models, and reliable tooling.Ensure accuracy across Accounts, Properties, Contacts, Leads, Opportunities, and forecasting inputs so reporting and decisions are grounded in clean data.Onboard new systems, train users, maintain documentation, and enable teams to derive value from the tools built.Partner cross‑functionally to ensure that systems capture clean, structured, and reliable data—enabling accurate dashboards, forecasting inputs, and revenue‑critical reporting.Who You Are
8–12+ years of progressive experience in channel management, general management, category management, revenue growth, strategy, or P&L ownership roles in a multi‑location, product‑based business (CPG, retail, foodservice, or similar).Proven track record owning or heavily influencing a P&L and making trade‑off decisions across pricing, assortment, programs, and operations to drive revenue and margin.Strong analytical toolkit : comfortable working in Excel / Sheets and BI tools; able to partner with Analytics / Rev Tech on SQL‑ and model‑driven work, and translate complex findings into straightforward decisions.Experience designing and scaling test‑and‑learn programs and turning experiments into durable playbooks.Demonstrated ability to work cross‑functionally with Operations, Supply Chain, Sales, Marketing, Product, and Finance—influencing without direct authority and driving alignment on tough trade‑offs.Comfort operating in high‑change, high‑growth environments where you’re expected to build structure, clarify priorities, and focus the organization on the few things that move the P&L.Nice to Have
Experience with networked retail, vending, QSR, or last‑mile / micro‑fulfillment models.Prior work in revenue growth management, category management, or GM‑style roles in CPG / retail or food‑tech.Exposure to forecasting, demand planning, or customer LTV / LTR modeling (you don’t need to write code, but you can frame the questions and use the outputs).Compensation & Benefits
The base salary range for this role is $165,000 – $180,000 . The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements.
In addition to base salary, this position is eligible for company performance‑based bonuses and equity.
We provide a comprehensive benefits package, including :
Medical, dental, and vision insurance (multiple plans available)401(k) with immediate employer match vestingPaid time off (vacation, sick leave, holidays)Paid sabbatical after 5 years of serviceEmployee discountsEmployee Assistance Program (EAP)Farmer’s Fridge Diversity Statement
Farmer’s Fridge is an equal‑opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law.
Disclaimer
To ensure the best possible match, we encourage all interested candidates to apply, even if they do not meet every requirement listed above.
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