Scheduler - Per Diem

Job Title : Level 2 NeoNatal Nursery Position Scheduler - Per Diem

Location : Portland, Maine

Summary : Under the supervision of the Supervisor Scheduling and the direction of the Lead Scheduler, the Central Scheduler is responsible for scheduling all ancillary procedures using the Meditech Scheduling software program. This scheduling will be performed for procedures and tests requested at least one day in advance. The incumbent is responsible for collecting accurate demographic and insurance information, communication with hospital departments and physician offices concerning patient's schedules and registration information. Compiles, prepares and distributes reports containing individual resource and department schedules, pre-registration activity and statistical data on an as needed basis. The incumbent performs duties and tasks in accordance with performance standards established for the job. The incumbent may have access to highly confidential patient, employee and / or proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of the Hospital.

Responsibilities

1. Maintains strict confidentiality of every patient, medical record, or report.

2. Consistently provides excellent customer service to all patients, physicians, and medical offices.

3. Consistently completes the scheduling process for all Ancillary Tests requested into the Meditech Scheduling Software at least one-day in advance.

4. Shows ability to prioritize and complete the pre-registrations process for all services in an accurate and timely manner.

5. Manages area workloads and assures completion of various work functions.

6. Adheres to and assumes responsibility for maintaining and updating knowledge of all hospital and department policies and procedures.

7. Accepts responsibility for further professional development.

Other Information

Competencies and Skills : Behaves with Integrity and Builds Trust : Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

Cultivates Respect : Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.

Fosters Accountability : Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

Practices Compassion : Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Working Conditions

Potential exposure to abusive and / or aggressive people. Potential exposure to hazardous materials. Potential exposure to noise levels being uncomfortable. Potential exposure to noxious odors. Potential exposure to very hot or cold temperatures. Work with computers, typing, reading or writing. Lifting, moving and loading 20 to 30 pounds. Prolonged periods of sitting.