HR Associate Benefits Specialist

Our Vision & Mission

We envision a world in which all people have access to high quality and enduring solutions to improve and maintain their health and well-being. MCD Global Health aspires to be a premier partner of choice and an internationally recognized leader, innovator, and trusted partner in applied, cross-national public health solutions. Our mission is to improve the health and well-being of people worldwide through enduring, high-quality, cost-effective, and universally accessible public health solutions. MCD Global Health operates impactful programs both in the U.S.A. and internationally. Our core competencies include malaria control and elimination, oral health, eLearning, and workforce development. MCD offers competitive salaries, a comprehensive benefits program, and a remote-first work environment. We have offices in Hallowell, Maine, U.S.; Malabo, Equatorial Guinea; and several other international locations.

Summary : The Benefits Specialist is a member of the HR team with a focus on health, welfare, and retirement benefits. Incumbent will also contribute to a variety of HR functions including recruitment, onboarding / orientation, maintenance of quality data in HR systems, and offboarding. S / he will coordinate closely with the Associate Payroll Manager on the Finance team.

Essential responsibilities include, but are not limited to :

Benefits management and administration (70%)

Manage all aspects of the U.S. benefits program, including self-insured medical coverage, dental insurance, vision insurance, long- and short-term disability, life insurance, etc.

Assist employees in troubleshooting and resolving problems related to all benefits programs, liaising with the insurance carriers or broker as appropriate

Assist employees requesting leave or on leave to coordinate use of sick balances, family and medical leave (FMLA), disability, etc.

Coordinate annual open enrollment activities, including employee Q&A sessions, broker communication, communication with vendors, checking and updating the HRIS with the vendor.

Reconcile insurance benefits bills and submits and ensures payments to .

Manage international benefits programs, in conjunction with other HR staff, depending on workloads.

Support employee wellness initiatives, researching and provide information.

Draft employee communications regarding benefits, maintain HR's online resource center with news, FAQs, etc.

Recruitment / onboarding / orientation (15%)

Manage the end-to-end recruitment process for assigned recruitment requisitions, including posting jobs in MCD’s Applicant Tracking System (ATS), placing external ads, scheduling interviews, conducting reference and background checks, preparing offer letters, and initiating onboarding processes.

Ensure compliance during the new hire process, including conducting I-9 verifications,, and assists with annual compliance trainings.

Set up orientation schedules.

Human Resources Information Systems and records management (10%)

Establish and maintain electronic HR files.

Enter new employee information and employee changes into the HRIS system.

Run reports for government compliance and management information needs. Prepare PowerPoint presentations for use with managers and employees. Draft related communications to managers and employees.

Special projects and other duties as assigned (5%)

Complete special HR projects in teams or independently.

Other duties as assigned.

Performance Indicators

1) Recruitment

a)Timely filling positions and responsiveness to hiring manager needs.

2) Records

Proper filing of offer letters and other employment-related documentation following record retention guidelines

3) Onboarding

Ensure that all onboarding tasks are completed and compliant.

4) Offboarding

Ensure off-boarding / tasks checklists are completed and filed.

5) HR Systems

Contribute to implementation of HR systems improvement.

Feedback from internal clients on HR service delivery timeliness and quality.

6) Benefits Administration

All benefits are accurately built into the HRIS system

Other HR staff members are cross trained on HRIS as a back up.

Bachelor’s degree in Human Resources, Business Administration, or related field required; Master’s degree preferred. Associate’s degree with additional years of experience may be considered.

3-5 years of benefits experience required, including experience with open enrollment; experience in non-profit / international settings preferred.

Proficiency in benefits platforms (HPI, Cigna, Ascensus or similar), Microsoft Office and HRIS (Paylocity desireable) required.

Knowledge of benefit regulations (ERISA, ACA, HIPPA, COBRA) required.

Strong writing and oral communication skills in English; proficiency in French, Portuguese, and / or Spanish preferred.

Exceptional oral and written communication and customer service skills.

$54,000-$66,000 USD for Silver Spring, MD; ranges vary based on geography of the incumbent

Must reside in one of our registered states :

ME, MD, FL, CO, DC, MA, PA, TX, UT, VA, VT