Engineering Manager, OMS

WHY JOIN ALO?

Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street : taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

We're seeking an experienced Engineering Manager to lead our Order Management System (OMS) team. You'll own the technical vision, roadmap, and delivery of the systems that power order lifecycle, fulfillment orchestration, returns, and enterprise integrations. This role requires strong technical judgment, hands-on architecture experience, and proven people leadership in an ecommerce / retail / logistics context.

RESPONSIBILITIES

• Lead, grow, and coach a team of engineers (individual contributors and senior engineers), fostering a high-performance, ownership-first culture.
• Own the OMS roadmap and delivery : define priorities, break down work, and ensure reliable execution against business goals.
• Design and drive scalable, highly available architecture for order orchestration, fulfillment, returns, and exchanges. Ensure resiliency, observability, and operational excellence.
• Partner closely with product, supply chain, fulfillment ops, SRE, QA and external vendors to design end-to-end order flows and integrations (ERP, WMS, carrier, payments, e-commerce platforms).
• Establish and monitor service-level objectives (SLOs / SLAs), reduce order failures, and improve MTTR.
• Drive best practices for testing, CI / CD, release management, and infrastructure-as-code.
• Be accountable for on-call rotations, incident management, postmortems and continuous improvement.
• Recruit, retain, and mentor strong engineering talent; run performance reviews and career development plans.
• Manage technical debt and ensure security / compliance standards are met.
• Own vendor / third-party relationships and technical evaluations when needed.

QUALIFICATIONS

The base salary range for this position is $175,000-$235,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

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