Front Desk Representative

If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work.

We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water.  Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum.  Prior swim experience is not necessary, but a willingness to learn and have FUN is a must!

A Few Things About Us :

• We work hard, but love to have fun with our students and each other!
• Training is paid and Lifeguard / CPR courses are provided in-facility once per month exclusively to Goldfish employees!
• Shifts are set each week and consistent until YOU request a new schedule! Part-time schedule
• Financial bonuses and advancement opportunities including supervisory and management positions!
• Wonderful warm and tropical atmosphere centered around kids and family comfort!

Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits :

On-the-job training and certification opportunities

Position Requirements :

Job Title : Sales & Member Services Representative

Reports to : General Manager

FLSA Status : Non-Exempt

Summary :

Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company.

Customer Service Duties and Responsibilities :

Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired.

Education / Experience :   High school diploma or GED required. Some college preferred. Two years previous customer service and / or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems.

Certifications and licenses : Lifeguard, CPR, First Aid and AED certification required within 90 days of hire (internal training provided).

Work Environment : While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate.

Candidate Profile :

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.