Medical Social Worker (Bilingual)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company : Oak Street Health

Title : Medical Social Worker

Role Description :

The Medical Social Worker is a key member of a clinic, contributing to multiple care teams to support the social service needs of our patients. In partnership with the care team, they will serve as a prevention specialist, providing assessment, advocacy, and case management services to individual patients and their caregivers, in an effort to help patients maintain or improve their health status and avoid hospitalizations.

Core Responsibilities :

Proactively support our highest need patients through telephonic check-ins, clinic visits

Partner with patients to identify their goals, increase engagement in care and reduce barriers to achieving healthcare goals and execution of their care plan

Facilitate patient referrals to community agencies and resources, under direction of the provider and in line with Oak Street Health medical management efforts

Navigate Managed Care plans and resources to ensure mindful utilization

Provide community case management to increase patient ability to independently manage health conditions and reduce reliance on support services

Increase patient understanding of end-of-life options and prepare patients and their caregivers for potential challenges in end-of-life care

Conduct biopsychosocial assessments using evidence-based tools for patients in care

Participate in care team meetings, leading discussion around patients in his / her caseload

Complete case and progress documentation in a timely manner to allow for visibility into case status and productivity

What are we looking for?

Master's degree in Social Work required, preferably from a school of social work accredited by the Council on Social Work Education

Minimally Licensed in the State of Practice Social Worker

Minimum one year of clinical social work experience

Motivated social workers with a problem-solving orientation and a flexible and positive attitude

Prior independent care management or case coordination experience

Experience conducting home visits and providing telephonic support

Experience working on a multidisciplinary team preferred

US work authorization

Someone who embodies being "Oaky"

What does being "Oaky" look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as :

Collaborative and energetic culture

Fast-paced and innovative environment

Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com / careers.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is :

$43,888.00 - $91,052.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https : / / jobs.cvshealth.com / us / en / benefits

We anticipate the application window for this opening will close on : 12 / 12 / 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.