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Data Representative
Data RepresentativeMondo • Schaumburg, IL, United States
Data Representative

Data Representative

Mondo • Schaumburg, IL, United States
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  • [job_card.full_time]
[job_card.job_description]

Apply now : CS Data Representative , location is Onsite (Schaumburg, IL) . The start date is January 12th for this Contract-to-hire position.

Job Title : CS Data Representative

Location-Type : Onsite (Schaumburg, IL 60173)

Start Date Is : January 12th

Duration : Contract-to-hire

Compensation Range : $18-$20 / hr W2

Job Description :

Support the client's customer service and order-processing operations by completing accurate data entry, case management, and basic technical troubleshooting.

Day-to-Day Responsibilities :

  • Process order entry and update customer records accurately
  • Manage customer cases and tickets, including email-based support
  • Perform basic system troubleshooting (login issues, browser / cache, MFA, connectivity)
  • Navigate shared folders, downloads, recent files, and Windows directories
  • Complete data entry tasks using Excel, Google Sheets, and internal systems
  • Utilize Microsoft Word, Outlook, Teams, and SharePoint daily
  • Support customer service workflows with clear, professional written communication
  • Work onsite full-time and maintain required training and shift schedules

Requirements : Must-Haves :

  • Experience in order entry, data entry, billing support, accounting clerk functions, or customer service involving order processing
  • Strong typing skills (50+ WPM with accuracy)
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint)
  • Ability to use filters, reference cells, manipulate tables, and handle basic data tasks
  • Basic computer troubleshooting skills
  • Strong Windows navigation and file-management capabilities
  • Basic math skills (discounts, percentages)
  • Ability to work onsite full-time and commit to the training + late-shift schedule

    • Nice-to-Haves :

  • Experience with Salesforce or ticketing systems
  • Prior help desk or Level 1 support experience
  • Case management experience with rapid system-learning ability
  • Customer email-support experience requiring strong writing skills

    • Benefits :

  • This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility
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