Learning & Development Analyst

Reporting to the Director of Human Resources, the Learning and Development Analyst provides dynamic professional development content across the organization through the development and deployment of skills assessments. You will manage the development of training materials and implement learning experiences that support the professional development of all employees as a conduit to San Francisco Health Plan's (SFHP) overall success.

Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.

Salary : $81,000 to $91,000 annual

WHAT YOU WILL DO :

• Develop professional, culturally sensitive and diverse learning and development programs to support SFHP programs.
• Partner with team subject matter experts (SME) and leadership to determine the training needs of their departments and the whole of the organization. Create the learning goals specific to their assigned target audience. Manage the development of training curriculum through the implementation phase of the process.
• Use instructional design best practices to create and update training curriculum, materials and job aids.
• Coordinate the development, and ongoing maintenance of the learning management system (LMS) to meet all regulatory compliance protocols; ensure accuracy and content integrity of the LMS.
• Facilitate training programs that contribute to employee and team development, and business impact.
• Help develop and implement learning metrics to provide data-driven insights into the effectiveness of training programs.
• Develop New Hire L&D Onboarding process for all staff.
• Maintain the Learning and Development shared site to ensure employees have access to and knowledge of training and development events and resources.

WHAT YOU WILL BRING :

WHAT WE OFFER : Health Benefits

ABOUT SFHP :

Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected

characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.

#LI-Hybrid

(Hybrid remote / in-office)

Please see job description

PI281129685

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